It was beautiful and peaceful. The staff was friendly and very helpful.

The hotel is a beautiful property, but it starts showing the time passing by. Hopefully, the administration can keep it modern, updated and functional for many years to come. The room was big, and the bed was very comfortable and clean. The surrounding area is just marvellous! The mountains, vegetation and towns are breathtaking. I want to come back!

Internet is not good, due to long distance from Internet Infrastructure. Recommends Sallite Internet for better service to online remote work guests.

Beautiful location, surrounded by beautiful paisaje.

Unfortunately we arrived at dark and left at 8:00 the next morning. VERY nice hotel.

Here are the positives: very nice, accommodating staff, good breakfast, nicely kept grounds. Here are the negatives: hotel is right off the freeway so the rooms (not the cabins) are VERY noisy, particularly with big trucks carrying coffee and sugar cane all night long. Also, the hotel has conventions and holidays and they rent the space for celebrations which add to the already noisy rooms. Bathroom was VERY dirty, shower curtains unwashed, mold in the tub, old, ragged towels, unworkable bathroom handles. There is no coffee maker in the room and had to pay extra to get one, no iron, bad internet connection. Note: I sent a prior review to Orbitz and was surprised that the staff received it almost immediately!!. The administrator offered another room - an upgrade which we turned down as we had one night left and did not want to have to move (the cabin was far). Still, it was a nice gesture and they tried to do the right thing.

Staff very friendly and caring, excelent service at the restaurant. Everything very clean, quite and a beautiful park surrounding the building.

Si, pero no fuimos al spa

Excelente hotel, pero la verdad la comida del restautante es feo no recomiendo comer dentro del hotel, el agua de la alberca esta super fria

Todo bien

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La habitación estaba sucia había demasiados pelos en el piso como si alguien me hubiera dejado los pelos de su cepillo de cabello, no existe supervisión para el personal que hace limpieza y fue muy desagradable.

Hermoso hotel

Excelente

Todo excelente!

Excelente entorno y jardines

La habitación bien, el personal amable, el restaurante rico aunq un poco caro … la alberca nos dijeron tenía calefacción y estaba helada … en general bastante bien

El hotel es

Muy agradable para descansar

En general muy bien, solo detalles que considero pertinentes atender es tener servicio de impresión de cortesía y en caso de cobrarlo, emitir la factura correspondiente!!!