Overall Ratings & Reviews Muong Thanh Grand Da Nang Hotel

My family will stay from June 12-15, 2025, I will evaluate based on my personal experience at Muong Thanh Grand Da Nang. - Hotel location: near Dragon Bridge, Son Tra Night Market, can move to the international fireworks display quickly and conveniently. Rating: Good. - Room: my family was arranged on the 10th floor, I noted "want Han River view" on the app and was satisfied as desired. The advantages of the room are: clean, spacious, has basic amenities, wifi works quite well. Disadvantages: the glass door view is not clean, affecting the view, the air conditioner takes a long time to cool, there is no white light but only yellow light so it feels a bit dark. Rating Fair. - Elevator: because I went during storm No. 1, I found it airy, the elevator has a fan system so it is not too hot like some reviews on the app. There are times when it is crowded but overall easy to move. Rating Good. - Breakfast: there are also many options from noodles, rice noodles, cakes, sticky rice to desserts, drinks but in general it is not delicious, everything is too bland. Average rating. - Reception: the morning and evening reception helped me check in and check out quite quickly. The deposit policy of 1,000,000 VND with invoice (although I paid in advance on the app) but was fully refunded after checking out. Rating: Good. Overall, I was quite satisfied with my stay here but the hotel needs to improve its service to be more worthy of 4 stars. Overall rating: 8.5/10 points. Best regards!

A BAD EXPERIENCE! [This article is based on personal experience, please read for reference] I stayed in room 712 and I can say that this is probably the worst room of all the rooms at Muong Thanh Grand. I came to Da Nang for work purposes so I did not need a room that was too luxurious. I also did not give feedback to the staff because I went out to work during the day and only came back to sleep at night, and my stay was not long. So even though I did not expect too much, the recent experiences could not make me pass, the basics should at least be there. From the moment I entered Muong Thanh, besides the lobby being very large and beautiful, it was super hot. The entire reception area or waiting area did not have air conditioning, there were few fans, so if any guests came to wait to check-in, it was very hot, unlike other hotels I went to where it was very cool. Room 712: Wifi is super weak, I was sitting in an online meeting but kept being logged out and couldn't fully participate in the meeting. The light was dark yellow, plus there was no window, no view (there was a window with a curtain, when I flipped it up, the air conditioner was hot =)) ) so if I woke up without a clock, I really didn't know if it was day or night. The bathroom water was weak, I had to hold the shower head close to my body to be able to shower; The sink was very difficult to adjust the hot and cold; The bathroom had a see-through glass part, no curtain so if I went with friends or family, it would be quite awkward, I also went down to ask the staff if they could help cover my room with a cloth or find a way to cover it because I went with my family but the staff refused because this was a common design.; The mini fridge wasn't cool, I had an acquaintance give me some gifts that I wanted to keep cool but the fridge wasn't cool at all; Poor quality TV. Breakfast buffet was okay; food wasn't very diverse. I booked on traveloka for about 800k/night, because I wanted a cheap price and had heard of Muong Thanh before, but it turned out to be Muong Thanh luxury so I trusted it without doing much research. However, with this price, you can still find many better places.

window is very dirty- cool water not hot

The hotel location is very good. However, the rooms are old and smelly.

The room is very spacious, airy and bright with large windows overlooking the Han River, fully equipped in the traditional hotel style. My family arrived on the day of storm No. 1, it was pouring rain, luckily behind the hotel there is a culinary "street" with rich food, a full department store so it was very convenient. In addition, I was also supported very quickly by the hotel because I forgot something when leaving the hotel. The service and service attitude are very good so I will come back next time. 👍 Note, the hotel is only free for children under 6 years old, from 6 years old and up there will be an additional charge, so you need to check the additional charge before booking a room to ensure quick check-in procedures.

The dirty glass door takes away the beautiful view of the Dragon Bridge, convenient location.

Poor facilities, poor hygiene, bed sheets not changed, unhygienic, makes it very itchy at night, not worthy of 4 stars

The staff took a long time to check in and check out. - Check in, the staff asked me to move to 3 counters to complete the procedure. The staff did not focus on checking in for the guests but mixed in other, personal things (ordering drinks) - Check out, I had to wait 45 minutes to finish. - The staff at the reception desk, the face of the hotel, but when checking in and checking out, their faces were not welcoming, not happy, not smiling. - Breakfast: few dishes, not diverse, average quality

Good, enthusiastic support, especially the receptionist named Phuong

The breakfast restaurant on the first floor did not have enough space so they asked customers to move to the second floor. The hot food was cold (beef noodle soup). The food ran out and they did not refill it. The clean cups for water ran out but the staff did not refill them and instead stood around in groups of 3 or 5 chatting. The worst experience of all my stays at Muong Thanh Hotel.

The old room was dirty, I never thought the room would be as shabby as it is now. The bed sheets were old and never changed, it smelled so bad that I couldn't sleep at night, the air conditioner couldn't be adjusted and was always on, the windows were all glass and made noise like the street. This hotel doesn't deserve 2 stars, it's not as good as a newly built private hotel. Stayed once and never wanted to come back.

The room was quite hot and I was very unhappy when the receptionist introduced the car service to Ba Na Hills. They said one price but the driver charged another price 😣

Small space, not worth the price, bad food, unsupportive staff

Rented a room for nearly 2 million but the air conditioner was broken, luckily the staff came to fix it promptly. Wifi was weak, almost non-existent, breakfast was small and boring Bathroom amenities were provided, room for 2 people but only enough shower gel for 1 person The room was big but had nothing else

Check-in was delayed at 7pm, the elevator was wet and no one cleaned it.

14:00 check in but 14:20 still no staff to report

The room was smelly, even though I requested to change rooms, it still smelled musty. I booked 2 rooms, told the receptionist to put the rooms close together, the receptionist said yes, but when I checked in, they said they were only separated by an elevator. But in reality, there was 1 room at the beginning of the row, 1 room at the end of the row (because there was also a staff room and an emergency staircase). The staff explained that the guest room class required only 1 room per floor, I agreed to upgrade the room class and pay more so that my family could stay close together, the staff said there were no rooms. Finally, I found out that there were many vacant rooms. Not to mention the interior of the room was seriously degraded, the cushioned makeup chair was dead, the hinge was wobbly when I closed the door, I was afraid that if I closed it a little too hard, it would fall off. In the past, I was a loyal customer of Muong Thanh from Hue, Da Nang, Ha Long, Nha Trang, ... This is the third time I have stayed at MT Grand DN. But with this trip experience, I officially say goodbye to Muong Thanh.

3 people for 1 card each, no spare card. The room was dark with yellow lights... First time going to a 4-star hotel with only yellow lights, no white lights 🙂

Beautiful view of the dragon bridge. On the 17th floor, overlooking the city. Clean room. Swimming pool on the 4th floor is suitable for children.

Room location has good view of Dragon Bridge and Han River Bridge. Room is neat but the cooling takes a long time, 2 air conditioning vents but only one works. Elevator has no sign so sometimes you don't notice or get skipped. Swimming pool requires swimsuit to go in. General service is good, breakfast buffet is okay, fruit juice is a bit bland for my taste.!