The location is ver beautiful

If you’re looking to experience a traditional Japanese stay, with a Ryokan feel this place has it. Amazing service and amenities, including the Yakutas in the room that I regret not buying. Clean and beautiful. The public onsen was lovely and quiet, there is also an option to book a private onsen slot for no extra fee. The island is amazing and the oysters (however you like them) are a must-try.

The rooms were spacious and clean, and we enjoyed the view on the small sun porch. But by far the most amazing aspect of our visit was the dining option. We signed up for the breakfast and dinner, and they were five star restaurant worthy. An incredible delightful assortment of delicious dishes at every meal. Don’t miss it!

Our room was clean and spacious. Staff were excellent, friendly and accommodating. The kaiseki meals were huge and tasty.

place is very cozy

Great Japanese style hotel. Friendly, convenient, clean. Would stay again.

Staff were very friendly and helpful. Short walk from ferry terminal with easy connections to hiroshima

The place is very charming. The location is great for walking to town or going to other . The rooms are spacious. Most decor and furniture seems very dated. so for the price, we thought it was a little high. The Japanese style breakfast was delicious. We are also glad they offered coffee at the breakfast.

The staff seem nice but basic expectations were not met. Did not pick-up us ubtik 30 minutes after we arrived although i informed many times. I had to contact expedia to get them to respond. Food and services at hotel were average and slightly below for Japan. The staff was quick to clean up while eating. They seem nervious and wanting people to leave. Limited support on how to prepare and put foos together. I am so disappointed by the experience. It was not worth all we paid

Great stay. Good good!

The hotel is a traditional japanesse ryokan. Smell bad and the bathroom was dirty. The elevator and the public areas smell bad like humidity. The hotel needs a reimbursement. I don't recommend.

The Miyajima Hotel Makato was an absolutely excellent experience. Their customer service was the best I have ever seen in my life! They were very helpful with every need and request. I absolutely would stay here again! The only thing I would change was the type of room. Make sure you want to stay in a traditional room if that is what you want. It is what we requested and was so cool. Next time I would stay in a modern room. They were excellent!

We thoroughly enjoyed our stay at Miyajima Hotel Makoto. The traditional rooms are large and well-appointed, however some decor and components are obvoously outdated. There is also a distinctly earthy/broccoli-like smell throughout the hotel, which may bother some people. The front desk staff were friendly and welcoming, and helped us with dinner reservations. Overall, we would say this hotel is above-average compared to most of our stays in Japan.

The workers are very nice and kind. They come to the ferry port anytime when you call to pick us up. The room is very nice too.

Amazing hotel, amazing dinner. Room was really big and mats extremelly comfortable. Location was great. Onsen was a plus

Excellwnt service

Amazing! Fantastic location, wonderful reception, very atmospheric and traditional Japanese hotel. Highly recommended.

The staff were extremely helpful when we arrived. They let us store our luggage until check in time. The room was very spacious. We chose the Japanese style room. The staff made up the beds while we went out for dinner.

The Miyajima Hotel Makoto was a lovely stay. The room was traditional and beautiful. The staff extremely welcoming. The area was quiet yet convenient. Would stay again.

Great experience. Very interesting meals! Nice onsen Great service Interesting artifacts