Grand Inn & Residence

Explore Grand Inn & Residence
8.8
Very Good
From 451 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

10.0

Service and Facilites

8.8

Traveller Reviews Grand Inn & Residence

Number of reviews per page
20
40
Top reviews
Ed
icon-Leisure
Leisure
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was no water in one of the bathroom sinks, there was no towels in bathroom. The batteries in the remote were dead.
Susan
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Had the night before and night of our wedding was a nice space but someone left a door open and it beeped all night long and the phone didn’t work in my room.
Caelan
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The rooms were clean, the beds were comfy, the underground parking was an excellent perk, and the gym across the road at the delta was great for a hotel gym. The condo unit style hotel rooms make it feel like a home away from home. I will definitely stay here again.
Luis
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice room
Natasha
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We decided to treat ourselves and book the two bedroom/ two suite that held two king beds and a jet tub. The pictures looked great, but the room was far more dated that the pictures showed. There were many maintenence problems in the room including multiple flickering lights (fully enclosed in domes so we couldn't just play around with the bulb), the jets weren't working on the jet tub- when we spoke to the front desk staff about this they were aware it was broken but didn't mention anything to us upon booking in. The worst was that the thermostat was locked at a preset temperature (19 degrees celcius) and the air conditioning was blasting all night. We did phone down for the code, the front desk staff had no clue how to adjust it and instead gave us a space heater. Oh and no continental breakfast! Not what i would expect for a $200 room. The room was clean however, with very comfortable king size beds, soft duvets and what I suspect were down pillows. It was spacious and at least had separate rooms for us and the kids. I typically don't complete reviews but this was disappointing for something that was suppose to be a treat.
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Julia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We stayed 4 days and found the property to be a great home away from home. Nice to have a full kitchen and having laundry in-room was a blessing for a long road trip.
Pamela
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Suite was pleasantly sized.
Brent
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very clean, nicely appointed suites. Very close to a great restaurant. Definitely worth every penny!
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Friendly staff
Melody
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It was ok. Room could use some updating. Carpets were quite worn. Bed was comfortable. Should have had at least a few things in the room ie wine glasses, cork screw. We wanted some place where we could all get together and visit as a family and it served its purpose.
Simrat Pal
icon-Business Family
Business Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very clean property.
Jason
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great rooms
TIM
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Nice family suites, lots of space
Alicia
icon-Business
Business
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

So convenient with the mini apartment style rooms for my employees. Wish it was a bit cheaper but it’s still decently priced.
Blayne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

A high-quality hotel with amazing rooms, so comfortable and so much room big rooms that our family enjoyed for the weekend
Cori
icon-Business with Pet
Business with Pet
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Staff was extremely accommodating. I did have an issue with the bathtub. And they were very quick to fix it, was quick, and very respectful of me and my space. The rooms were absolutely amazing. Definitely. The cleanest and biggest places I have stayed in grand prairie for a super affordable price! Plus it was pet friendly, making me and my travel partner feel very safe! She actually slept this trip and felt at ease staying here!!
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Sharon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

I love the space in the room for many people to stay and visit in our room plus the kitchen.
Kristina
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Love staying here. Staff are great. Rooms super clean and comfortable.
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great hotel
Troy
icon-Business
Business
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Every stay here is top notch.
Number of reviews per page
20
40