Overall Ratings & Reviews Homewood Suites by Hilton Lackland AFB/SeaWorld TX

This was a great hotel! Check in staff was friendly. Hotel is clean and quiet. It is near a shopping center with a wide variety of dining options. Very close to Sea World.

Hotel is very old, water leakage from hand held foucet Noisy refrigerator. No one came to fix even though informed thrice to front desk. TV is facing to restroom can’t be watched from sofa nor from bed. Ice maker doesn’t work on 4th floor and 1st floor had to go 3rd floor to get it. Swimming pool is not maintained properly dirt can be seen.

Very clean rooms! Friendly staff! Delicious breakfast!

The room was not as clean as it should have been also we found after 3 nights that the room had Bed Bugs. We found one on a blanket on our way home took a picture and complained to the hotel and so far they have not done anything to compensate us. Needless to say if you stay here check your room carefully.

Great stay! Really nice suite!

very nice rooms were good and clean staff was friendly

The bath soap dispenser hardly worked. They don't clean rooms on Saturdays or Sundays. So you have to ask for towels and just leave the used ones in the room. We had six people in our room. So yeah not ideal. Thats my only pet peeve. Other than that it was cool.

Our family stay was awesome!! All the staff were so friendly helpful and professional. We we so blessed to be able to stay at this beautiful hotel. We definitely will be staying again and will definitely be recommending this hotel. Homewood an excellent place to stay!! Thank you for giving us a wonderful family trip!!

The staff was friendly and helpful.

AMAZING stay! Perfect room. Super clean, roomy and comfy. Looked new and updated. And DAISY B WAS AWESOME!!! Extremely friendly and on top of it all! Will absolutely return. Just wish the prices were a bit lower but it was worth it.

We were in San Antonio for spring break and thoroughly enjoyed our stay at this hotel! The location is fabulous, it is close to food, shopping, highways, convenience, stores… All around just excellent! The customer service was fabulous, everyone was very friendly and helpful! The breakfast was very good, their rooms extremely clean, and the heated pool was a lot of fun. We would definitely stay again!

Love it

Staff is very slow took us 20 mins to check in .

The property was very clean, quiet and overall we really enjoyed our stay. Staff was beyond helpful and attentive !!

Very pleased,staff was courteous.The room clean and comfortable

Good property for your family to stay

Had a great stay with my family, breakfast options were great. Kid friendly, will go back next time we go down to San Antonio.

Need to better prepare for guest to check-in. Waited for almost 2 hrs for a room to be ready

Very clean and family friendly, everything we needed was close by and the staff was great.

Very clean! Definitely would book again and again!