This hotel should not be a part of Marriott. The hotel staff can not speak one word of .English. A lady at the front desk could not find the hotel on a map, she didn’t know the name of the street!!!!!!! The hotel was clean, but that is the only positive thing I can say about it. The people in town call it the “Yellow Hotel”. Very, very expensive, NO services, no shuttle to or from the airport . This can NOT be a MARRIOTT!!!!

Breakfast not enough healthy options. Room not supplied properly. Needs up grading only one ice machine which was broken, old coffee machine that work super slow , so called gym very tiny with 3 treadmills which is silly since you are walking everywhere . Very disappointing specially when it carries the Marriott name

Staff were nice, accommodating!

The staff was very friendly. The only problems were that the shower curtain was too short which didn’t keep the water inside the shower and the hair dryer/electrical outlet was not working.

No hot water. Ok for just 1 night

The front desk manager was extremly rude and unaccomodating when I asked for a late check out the day before I needed to check out. It turned out that it was not necessary, but a very unpleasant experience.

The hotel location shown on the Hotels.com map is not accurate! It’s about a mile west….. which was a bummer because I picked it based on proximity to the bus station (it’s not). Clean enough, basic, charmless, elevator, coffee machine made surprisingly good coffee.

Holaaa. Seria genial si este cuestionario estuviera en español

15 minute walk to downtown

We got a room next to the laundry room, at 6am the machines were making an annoying noise.

Great staff, clean and extremely reasonably priced...I would recommend this hotel to anyone going to Oaxaca

The breakfast was good & it was a hot breakfast daily. They had drinking bottled water to refill our water bottle in the dining room & the tons we're very clean. They didn't have face towels & only 1 hand towel per room. When I asked for a 2nd towel, I was told only 1 per room!?! 😳 "What?" Front desk said they'd ask & get me one. Didn't get one.... bottom line, had to ask 3x & get it from the front desk. The next day after housekeeping, it was gone! I didn't try to get another one! Too much hassle!

We arrived early, they accommodated us with storing our luggage until check in . The front desk clerk Viridiana was very helpful. I would definitely use this hotel on my next trip to Oaxaca.

One of our rooms Was with bugs in the bed

de entrada los teléfonos no servían, ni la plancha, ice machine y el mini fridge no enfríava lo suficiente :{ la verdad es muy incomodo estar ahí por la ubicación para estacionarse todavía le hacen mucho show cuando uno llega no te dejan estacionar donde a uno se le haga mas fácil ya que traiamos a mi hijo de un 1 año. muchísimo ruido con música y platica como si tuvieran fiesta y los de front des no hicieron nada al respecto y eso que tuve que bajar 2 veces a las 11 y 2 am la verdad no lo recomiendo para nada. LOS EMPLEADOS DE LIMPIEZA Y DE COCINA ES LO UNICO BUENO QUE TIENE ESTE HOTEL

Very good overall

Poor service

Clean and very well located, just a few minutes from the center. Conveniently located near the center but in a silent and confortable zone, no noises, no crowds, nice rest and a very convenient fee. Absolutely recommendable.

Staff are friendly and helpful. Breakfast is good but lack variety. Able to accommodate our request for a quiet room. At the edge of the tourist area, so great balance between convenience and solitude.

There was a strong smell of a chemical inside of the room,