8.7
Very Good
From 32 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.8

Location

9.0

Service and Facilites

8.4

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Traveller Reviews Empress Pattaya Hotel

Number of reviews per page
20
40
Customer reviews
A***X
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Enjoy everything in here... We'll be back for sure...
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Accommodation's Reply
04 Jul 2025
Dear Guest, Thank you very much for having taken the time to post a review. We're truly delighted to hear that you enjoyed your stay with us. Your positive feedback means a lot to our team, and it motivates us to continue delivering the best service possible. We look forward to welcoming you back again soon! Empress Pattaya Hotel Team
C***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 33 week(s) ago
Near shopping areas and many tourist attractions. Good service. Impressive.
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1 people find it helpful
Nuttamon S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 52 week(s) ago
Good staff, good location, delicious breakfast.
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App N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 376 week(s) ago
Everything is very good But the lights hanging near the window do not stick But will definitely return to use the service again
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1 people find it helpful
Guest
icon-origin-TRAVELOKA
10.0
/10
Reviewed 379 week(s) ago
All good But should change some new blankets Come to rest every year, the old cloth has come and some is broken. The only real thing is that the outside is good. The room is big, clean, comfortable, good. The service staff is good.
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2 people find it helpful
jintana s.
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Family
icon-origin-TRAVELOKA
8.2
/10
Reviewed 387 week(s) ago
Have stayed here many times because the location is good, near Big C, with parking, bedroom is ok But this time I was not impressed with the housekeeper because of lack of discretion. We checked in at 4 o'clock in the afternoon. But the maid unlocked the door Good that we chain Therefore walked to open the door to see Saw the maid opening the other room We leaned forward to the front of the room. Housewife instead of hurrying to apologize But hurried to speak with the agent "Do nothing Just come to see the fabric. "We're confused. Did you check first? Which customers have checked in and which room hasn't checked in yet? Another thing is that this room is a bit stale. There is an ashtray in the room as well.
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1 people find it helpful
Sirilak C.
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8.8
/10
Reviewed 394 week(s) ago
Good service staff Beautiful room with atmosphere But not really like the blanket But overall is good
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1 people find it helpful
DELVI K.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 397 week(s) ago
its a good hotel ... near culinary and mall. just a bit far to pattaya beach. suitable for children jg ... spacious rooms.
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1 people find it helpful
Apinan M.
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10.0
/10
Reviewed 453 week(s) ago
Comfortable with the Shop-ping restaurant.
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