Dear I***r, thank you for choosing Dorsett Tsuen Wan, Hong Kong! We are so sorry to hear you were disappointed with our front desk service, we have followed up the issue with concerned department and will enhance the training. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction. Warmest regards, Ide Leung General Manager

Dear Hernan G. R.. Thank you for your high recommendation regarding your stay at the Dorsett Tsuen Wan, Hong Kong. We are thrilled to read you had an enjoyable experience and that you were impressed with our convenient location. We are just 8 mins walking distance to Tai Wo Hau MTR station and hotel provide free in-town shuttle bus service to/from Hotel and shopping malls, where facilitate you to a joyful experience of shopping and local delicacies at the mall. Our team will be pleased to know they had a role in making your stay with us a memorable one. Your feedback is much appreciated, and we look forward to welcoming you back soon!Warmest regards,Ide Leung General Manager

Dear Lea, Thank you for choosing Dorsett Tsuen Wan, Hong Kong! Much appreciated your compliments to our friendly staff! However, we are so sorry to hear you were disappointed with the cleanliness. We have followed up the issue with concerned department. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction. Warmest regards, Ide Leung General Manager

Dear Valued Guest, It was a pleasure having you as our guest at the Dorsett Tsuen Wan. We are thrilled to read you had an enjoyable experience and that you were impressed with our good location to MTR & shopping mall. Hotel provides FREE shuttle bus service that facilitate you to a joyful experience of shopping and local delicacies. Your feedback is much appreciated, and we look forward to welcoming you back soon! Warmest regards, Ide Leung General Manager

Dear Valued Guest, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your positive comments about our FREE in-town shuttle services to MTR stations. Your appreciations will lead us to success and do it better in the future.Warmest regards, Ide Leung General Manager

Dear Johan Johan, Thank you for choosing Dorsett Tsuen Wan, Hong Kong! Much appreciated your compliments to our convenient location and room cleanliness and courtesy services!! However, we are so sorry to hear you were disappointed with the breakfast and ventilation in bathroom. Guest can add extra breakfast during reservation or upon arrival. Every room install USB plug for guest from different countries. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction. Warmest regards, Ide Leung General Manager

Dear Marlisa Zhong, Thank you for choosing Dorsett Tsuen Wan, Hong Kong! Much appreciated your compliments to our room cleanliness and FREE in-town shuttle! However, we are so sorry to hear you were disappointed with the room temperature and pillows. Hotel provides blanket and warmer to guest. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction. Warmest regards, Ide Leung General Manager

Dear alvin alvin, Thank you for choosing Dorsett Tsuen Wan, Hong Kong! Much appreciated your compliments to our helpful & friendly staff!! However, we are so sorry to hear you were disappointed with the room. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction. Warmest regards, Ide Leung General Manager

Dear Anita Esti Pradita, We are delighted to hear that you enjoyed your stay at Dorsett Tsuen Wan, Hong Kong. Glad to receive your friendly staff and FREE in-town shuttle. Your appreciations will lead us to success and do it better in the future. Your compliments must be shared with our team members. We look forward to hearing from you again soon! Warmest regards, Ide Leung General Manager

Dear Wendy Joe, Thank you for choosing Dorsett Tsuen Wan, Hong Kong! We are so sorry to hear you were disappointed with our room cleanliness. We have followed up the issue with the concerned department respectively. Our management is much concern your valuable comments and strive to do the best in services. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction. Warmest regards, Ide Leung General Manager