The staff is very friendly and helpful.

Friendly staff, good service attitude, food is mainly local food, acceptable 👍🏼The room is spacious and clean👍🏼👍🏼👍🏼

The staff was helpful. The tomyam ala carte dinner was 👍.

Bilik besar, staf peramah dan semua yang bagus-bagus di hotel tersebut. Sarapan juga sedap, puas hati. Saya bagi 5 star untuk perkhidmatan pegawai dan staf HIG yang sangat cemerlang.

Bilik besar, proses check in check out pantas, staff semua helpful dan bagus. Food sedap! Pasti akan repeat.

All the best. There are only 2 that need to be fixed 1. Wifi - the most failed. The worst is even after informing the operator on duty. Still bad. If it is related to bussines, want to meet online from the room, it is a problem. Very very worst, If the rating is below one, I will be the worst really. Hope the management takes this seriously. 2. The lamp on the dressing table, not repaired. The others, all satisfactory, indeed I will recommend to my friends. God willing. HIG Hotel is the best.

I recently stayed at a budget-friendly hotel located just a quick 100-meter walk from the hig complex. The hotel 's proximity to the complex made my stay incredibly convenient. The room was clean and comfortable, and the staff was helpful and professional. The overall experience was great for the price. If you're looking for an affordable place near the hig complex, this hotel is a solid choice.

Good service, beautiful clean.

Good and nice room and environment.

Hotel HIG berada di tengah bandar kuah, sesuai untuk membeli belah kerana attach dengan kompleks HIG. Berhadapan denagn bazar, terdapat jualan, kedai makan yang sangat-sangat membantu dan selesa untuk percutian keluarga. Bilik yang bersih dan layanan memuaskan.

What happen to HIG reception staff, the staff should be customer orientated people. Should represent the hotel as sales person to sale any product that the hotel is selling, example when a guest request is not met, please explain why. Call grab car. Cannot. Room upgrade. Cannot. Any more discount dining voucher. Cannot. Extra pillow. Cannot. International perspective I could give 0. However the bellboy was very helpful.

As always the stay at HIG never disappoints. Spacious room with various facilities provided. But this time the level of cleanliness is less than satisfactory. Carpets are not vacuumed perfectly, there is dust in some places such as window frames and table lamps. Hopefully the level of cleanliness can be improved further in the future. Will stay again if coming to Langkawi.

Standard room is soo great and comfortable. Thank you for your service 👍.

Great greetings from them! Islamic, yummy breakfast!

Nice hotel and excellent services.

Quite satisfied with the clean and islamic room staff service. God willing, if I go to Langkawi again, my family and I will stay at this hotel for longer. Highly recommend to all. Thanks HIG.

Stayed in the deluxe suite hillview. Room is spacious and clean. Housekeeping did a great job. Staffs are friendly and helpful. Great location for shopping and food. HIG complex, bazaars and arked are just downstairs! Breakfast is simple. Theres some sop breech during breakfast buffet. Staff can do better in handling the overflowing customers.

Good hotel environment and suitable for leisure.

Shower water is super fast awesome

The reception staff so good and friendly. The room spacious and comfort. This is my forth stay in HIG. Thanks.