They provide excellent customer service and transportation from the train station.
Michael
6.0
/10
Reviewed 313 week(s) ago
Hotels.com verified review
overall experience was ok. It was a cool experience and only that. The room looked cool but it was dusty. The bathroom smelled like pee was soaked into the wooden floors. The a/c was a bit musty. There was no beef that was promised on the website. The Japanese dinner and breakfast consisted of fish and more fish so if you’re not a fan of fish, it would be hard for you to stomach. The staff were very nice and helpful though. I had many questions and they were able to answer all of them.
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Susan
10.0
/10
Reviewed 357 week(s) ago
Hotels.com verified review
We had an experience of Japanese style living. The room is spacious, dinner and breakfast were super. There are 2 onsens, though small and basic then I expected, it served the purposes.
Hwapyung
10.0
/10
Reviewed 409 week(s) ago
Expedia Group verified review
The hotel was so clean and the staff was so friendly. The shuttle service and food was beyind excellent. Yumotokan onsen was so good for 600 yen value. The only downside was that the hotel room smelled like cigarettes even though it was supposed to be non smoking. But I guess this is true in any part of Japan. But this was totally made up with the onsen facilities and food and friendliness of the hotel staff.
Highly recommended to have a stay here . A very comfortable , clean and quiet Japanese hotel. Very delicious half board meal . Very nice staff . Value for money .