If you're not a (heavy) smoker, make sure to ask for non smoking room 10 am checkout

The hotel is near shopping area and many restaurants is nearby. Room is clean and you can enjoy free sauna while you stay.

Very well located. Very friendly staff and helpful. Hotel is located in the heart of Kagoshima with parking facilities at 1000 yen per night. Japanese and Western buffet breakfast with good choice of food.

All ok but not possible for a late night cocktail / drink etc (would need to be no smoking bar!!!). Also a bit close to Girlie bar area (if you don't like that kind of thing!)

Overall a great experience! Breakfast is great ! People are nice! This time however the WiFi stopped working on the last day.

The hotel is nicely located to key sites for both business and for trips to the islands. The taxi rides to key places is not expensive from the hotel. The service is just fantastic. I just the people. They are very helpful and go out of the way to help. Ayomi San was so helpful in fixing my WiFi connections. Others helped with anything that was requested. The room was clean. They readily kept my luggage during my visit to the islands and place back in my room on return. I would surely recommend this hotel. Love the people and service.

Hotel was fine and clean. No WIFI in the room was a minus, though it was available in the lobby. Didn't find the staff overly friendly, but there were no problems. Parking right next to the hotel was an affordable 1000円 per night, and located right next to the hotel. Close walk to restaurants and arcade shopping area, plus not far from the Aquarium.

建物の真ん中が吹き抜けなので声が反響してうるさい。楽しみにしていた朝食も補充が遅いし、質が悪いと感じた。

10階ダブル喫煙、バルコニーから桜島の絶景👍️

トイレや洗面台の掃除が行き届かず不快だった！設備が古くても清潔感が感じられるよう努めてほしい

美味しかった

スタッフの対応・朝食が最高です｡暖房等の設備は古さを否めませんが､立地条件等鑑みると非常に良いホテルだと感じます｡

全て清潔でとてもよかったです。ロビーにあるトイレがわかりにくいところが唯一困ったことでした。

天文館が近く飲食するには丁度良い立地です。

친절, 음식, 호텔수준이 최고 였음. 가족 친구여행 강추

大浴場が大変良かったです‼️

岩盤浴が良かった

岩盤浴が良かった

非常寧靜，但設施很舊

チェックインの際、受付の方の態度(受け答え)が不遜でした。チェックアウトの際は、別の方が丁寧に対応して下さったので、おそらくチェックインを担当された方だけの問題なのかと思いますが、ホテル全体のイメージダウンに繋がるかと。その他はとても良く、特に朝食ブュッフェは品数も豊富で美味しく頂きました。それだけに、インの際の対応が余計に残念に感じます。プラマイゼロで星３です。