We were greeted by very friendly and efficient staff. We'd turned up slightly early, but it was no problem and they just asked us to give them 5 mins to finish the room. We had a Junior suite on the top floor overlooking the bay. Wonderful views, very clean, great bed and shower room. Breakfast was good, which you take on the terrace. She's limited on facilities but for a small city hotel, she's close to the center of town and wonderful for a short break. Great value!