Overall Ratings & Reviews Hôtel Pont Rouge, Carcassonne

The room was fairly large and the bed was comfortable. The bathroom needed a bit of attention as the shower head didn’t really fit the holder and kept flipping downwards. The shower tray didn’t seem to drain very well and the whole unit could do with being updated. Otherwise it was good. The staff were friendly and the breakfast adequate.

Nice hotel in quiet area. Easy, free parking. WiFi a challenge. Breakfast options.

This is not a waterfront property as advertised. It is on a busy roundabout. Nearest public transport is a 10 minute walk away, not a problem, but you have to walk along the side of a road with no pavement & cross over to the big shopping centre. Lots of eateries there. The hotel is next door to an Aldi. Breakfast is €11pp, you have to book. It is continental which is to be expected, but quite limited. Rooms are ok, nothing special, no safe or kettle facilities.

Ok for a one night stop, quick check in and clean room but Def needs more pillows. Rubbish night's sleep with a flat pillow.

It was difficult to find using Google

It is available for parking and near the Carcassonne Castle.

We initially had problems finding it due to our Satnav but it's so well located near Carrefour and the main road to the walled city. Excellent value for money.

It had very reasonable prices

It was okay. We got two rooms and one had a little kitchenette. It has security at night, you just call and they open the gate. It’s very close to shops.

Needed a quick stop on a long trip and took this hotel as easy to find and park, plus it was well priced. It’s out of town completely so don’t expect any views of the castle. I arrived late and the host was really welcoming, was happy to make me some food which was delicious. Very friendly clean and comfortable

Easy check in, spotlessly clean room, comfy bed and quick check out. What more can you ask for?

super basic hotel, a little far from village but ok for just passing by

There is no bar or restaurant in the hotel but there is a large shopping centre with lots of choice very close

Great location and nice room w all the necessities

Would stay as very good

This hotel is situated out of Carcassonne but represents excellent value for money. Staff are very pleasant and helpful, rooms are spacious and comfortable. Breakfast is exceptional and again great value. I would stay again.

Hotel easy to find but not the access. The hotel is on the rocarde ( ring road) but access is from the back of the hotel and route is confusing we went into a car dealership and Aldi car park before we found the hotel car park. There was no restaurant and you had a long walk to get to the mall with restaurants though it could be seen just across the road. The WiFi was unusable it was not secure and kept dropping out and you had to give a lot of personal data to access it.

slightly run down but great value for money, area has supermarket and restaurants, quiet too. close enough to the citadel

Staff were very friendly. Great to have a fridge in the room for drinks and my chocolate! Close to a lovely boulangerie, which is open on Sundays too. Close to shopping centre (but pls note that some shops closed on the Sunday) but at least we visited them on the Saturday.

The old city is amazing but this hotel is on the far side of the ring road. A modern box. Staff that I spoke to were pleasant. Annoyed that I had to pay an extra 40e for a put up bed as wife had bad back and needed to sleep without me knocking her out of bed. Characterless, not something you often hear in the same sentence as Carcasonne. No english tv.