Hotel was ok for 1 night. Location was great, walking distance to many attractions like the cathedral. Room and bathroom was small and very basic. We were told that if we went out the key to our room had to be left at the front desk, which was a bit odd. Did not have a safe. They did have an elevator but was very small, for 2 people or 1 person with a suitcase. Would not recommend for a long stay.

Great staff, great location. Poor air conditioning, when the maid came to clean up, they would turn the a/c off.

The room was a claustrophobic box. No outdoor access, just a frosted window that overlooked the middle part to the building. I wasn't expecting much, but seriously, this was bad. The bed was rock hard, as well as the pillows. I got 0 sleep the 2 nights. The room had peeling wallpaper, stains and broken light switches. The bathroom was old and worn. They make you leave the key each time you leave. We noticed that the purpose is to save $$ and shut off the AC once you walk out. We returned to our room after a 6 hour outdoor excursion to find the AC DISCONNECTED. After 15 minutes of sweating trying to turn it on, I went down to the FD for help and heard them discussing which rooms were turned off. Seriously? They came up and got it working by going into everyone elses room on the floor (using the master key) and checking. Their explanation, which was untrue was that our neighbors has their AC set to heat and were controlling ours. Seriously? It is SUMMER. I tried to interrupt and say it made no sense but couldn't get a word in. Unacceptable. For breakfast you must reserve a time slot the night before and provide room # when you get to the "breakfast space". All they had was coffee, bread, prepackaged pastries, boxed juice and milk. Do yourself a favor and stay somewhere else. I don't know how they have good ratings. See my pictures.

Awful , uncomfortable, dated , run down Toilet didn’t flush and the room stunk of drains !! Dreadful experience

Toilet didn’t flush, air con barley worked, shower didn’t work, water was cold and brown, room had 1 socket and no daylight

Helpful and friendly staff. Great location

This hotel, was very convenient in regards to getting around the city. Only an 8 min walk from the metro station. But unfortunately the hotel it’s self was very run down, the single room I was put in, wasn’t even in the photos on the website, and I can see why. 😅 It’s tiny, and not in the best condition, could definitely do with being updated, with the decor and maintenance of the building. This hotel had a lift, and The staff were very friendly.

Very easy arrived the hotel, friendly staff....

First night they put us in a horrible room on ehich the windows didn't lock so anyone can sneak in. Issue. Second day, after complaining to them and Expedia,, they moved us to another room a bit better but nothing like what they advertised on there web site.theyThats a safety

Good value for money clean room breakfast not great but included in price so can’t complain does a job

Very good location , hotel good

Convenient location and very walkable with several good and varied restaurants to choose from. For €5, the continental breakfast is a good deal and yogurt and fruit is also offered. The staff is friendly and helpful when assistance or information is needed. The room was clean and housekeeping came daily. Overall , a good hotel in a very good location. Travelling solo, my room was really small and the bathroom was even smaller….. If I were to stay here again, I would get a double room as my single one was not much bigger than a capsule in Asia

Great staff. You get what you pay for. Super thin walls meant hearing everything in the rooms adjacent and in the hall. Weirdly had to leave your key with staff every time you leave the hotel, wasn’t comfortable with this but had no issues as staff were there 24/7, inconvenience more than anything.

It is very well located, and the attention is pretty good, however the beds and pillows are a little too hard to rest well. Breakfast is good, but it could have a little more protein options to make it more complete likes eggs.

It was excellent service and peaceful place..

Hotel is in a central location, walkable to many sights, and about 5 min walk from Zativa metro station, half an hr from airport. The rooms are compact and very basic, big enough just for a double bed, small table and chair. Unfortunately no amenities like a kettle. The most annoying part is that there’s no shower head hook on wall, handheld only with flimsy shower curtain. Continental breakfast is terrible, nothing seemed fresh or edible so only drank machine made coffee, not worth the €5 charged. Also, you have to leave the hotel key at the front desk, which is 24 hrs. Elevator is quite cold, not always reliable and can be slow.

Good: the price Ok: The room itself, even though it was unusually warm Bad: there appeared to be a flea infestation and I was bitten several times during my stay

The check in was very easy

This hotel is in a great location but is very tired otherwise. Bed was extremely hard and uncomfortable, could feel the springs. Walls are paper thin, can hear people talking. Shower hose couldn’t lift and lower on the shower rail so couldn’t even put head under to wash hair. Need to give key in to reception when you leave each day which is not a good process. Stated for security but it would just be wise to de-identify so guests could have their own key. Was a horrible musty smell in the room. Would choose somewhere else to stay next time.

You can book this property as a cheap option just to come crash but we probably won't book here again.