Best Western Casula Motor Inn

Explore Best Western Casula Motor Inn
9.4
Exceptional
From 441 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

7.8

Service and Facilites

9.6

Traveller Reviews Best Western Casula Motor Inn

Number of reviews per page
20
40
Top reviews
Mangala
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The size of the room was big and clean. There was a mini freezer. There was also a bathtub and a shower in the bathroom. The location was close to train station and National Park and it was very convenient and easy access to local restaurants and shops within walking distance. We stayed there to visit our friends who came from Jakarta.
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dixon
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Friendly staff, good for late check in. Had a good stay there. Easy to access highway. Highly recommended.
Jodie
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was pleasantly surprised. This motel was exceptionally clean and fresh. The only complaint was something out of their control - the noise from the street. But apart from that it was fantastic.
Goran
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were super friendly. The room was nice. Shower was spacious.
les
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean and tidy.
Nabih
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

All the above. Very nice place with great staff.
Andrew Satish
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Don’t book this place if you have trouble with steps.
Paul
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Neat and clean.
Suzanne
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

We have stayed at BW Casula previously and we were very happy with our stay this time as well. The Managers are very friendly and helpful. Our room was spotlessly clean and comfortable. Our bed was super comfortable. We would always stay here in the future. Thank you Managers and staff.
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I always love staying here. There rooms are always sparkling clean and well appointed. The staff are amazing and I always feel welcome and well looked after. Would absolutely recommend, especially over any of the nearby accommodations.
Anthony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Even though the property is on a main road, the traffic did not disturb. It was easy to find from the M31 and easy to get to Glenfields railway station to commute into Sydney.
Steve
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

We had a great stay in the friendly, quiet and well equipped hotel. Breakfast was great too. Highly recommend!
stephanie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Lovely people own/run the motel. Easy check in. Very helpful with knowledge of the area. Rooms comfortable and clean. Breakfast tasted amazing and was prepared in a very timely manner. Will definitely be staying again.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Clean, comfortable and affordable. Great access from the Hume Highway and no noise problem.
Scott
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Had a good stay
Rachel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Friendly, helpful staff and no problems checking in late, 10pm
Keith
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Most convenient
Pat
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Good customer service. Convenience location.
mr james
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

very friendly staff
Verified traveler
icon-
6.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

FELT SO UNEASY I LEFT MY STUFF & PAID FOR ANOTHER HOTEL NEARBY & SLEPT THERE OVERNIGHT. Its clean & has the basics to shower, sleep. But its sterile, unwelcoming, eerie. Excessive cameras. Lack of garden, colour & character. The main thing that made me feel unsettled, were the managers who were unfriendly, almost hostile, stern.I was asked 3 times at check in if my partner was staying with me. I travel alone as a single woman & this was extremely concerning for me. No offers to help me with my luggage up the stairs (no lifts) even though i was the only customer around. I had a friend over that afternoon. I had already told them on check in that he would arrive at 4pm for a couple hours & was told I was not to have people coming & going, but he didnt need to present at reception as he wasnt staying overnight. When my friend left, they took a photo of my friend & his car without asking or giving explanation. Worst still, everytime I left my room, the managers were sitting or standing in the small carpark near rooms, talking quietly and seemed to be just watching all the rooms. I felt like i was under surveillance. When I asked them for clean towels the next day, they complained. I was so uneasy by their presence & behavior that I spent an extra 200 to sleep elsewhere on the second night. They made me stand & wait while they inspected my room during the checkout process. Even the cleaner seemed nervous & uncomfortable & anxious near them. Dont waste money. Go across the rd!
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Number of reviews per page
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