Great

Hotel staff were very helpful and I had good communication from them before our stay as we upgraded the room to a triple which they accommodated without fuss. Breakfast was plentiful and of good quality. Overall a lovely stay in a quiet part of Prague but with easy access to everything. Thank you

Great stay! Quiet and clean but dated rooms. Close to public transit but a 15 min walk to the main attractions. Parking on site with reservations, we didnt have one but the fellow working the desk made all the arrangements for us to have one! Breakfast was good. Overall a good place to stay! Would stay again!

Great hotel in the middle of everything. Very clean and well kept. The front desk staff was very helpful and super nice. Would definitely recommend!

Nice hotel convenient public transport into the city and various sights.

The hotel offers very good value for the money that I paid. It is slightly out of the city centre but still in easy walking distance from Prague's main attractions. Receptionist was very helpful in assisting me to sort out a problem my return transfer via Expedia and really went the extra mile to help. Rooms have fridge, TV and tea/coffee making facilities. Toilet is separate from the bathroom which I found a little strange but not a problem. Included breakfast is filling, if a bit basic.

Starting with an easy walk from the train station the hotel was easily located. Although don’t go to the river side to check in, reception is located in the alley out the back. This tip would have been handy to know. Apart from that a great place to stay.

Clean comfortable room, great breakfast buffet and very friendly staff. The only negative is no shower just a bathtub with a hand held shower head.

Excellent budget hotel with suffice breakfast.We have discovered that staying in the Andel area is a good for holidaying on a budget. This are at least 35 percent cheaper than the town centre. Avereage beer is 35 and meal is 159 crowns. All resteraumts in the area are great which we randomly chose and were never dissapointed with.

Great location Cleanliness in rooms not up to expectation. Outdated hotel.

Great place to visit. This is my 5th trip.. Do not miss Infant Jesus of Prague Church

We stayed for 5 nights in Prague whilst my partner had a lens replacement operation. The hotel is in a quiet and safe neighbourhood within 5 mins walk of a big shopping centre and from where we could get a tram to the clinic. The hotel is basic with no frills but provided an adequate breakfast. We felt the room was spacious and liked the coffee / tea making facilities. Our only gripe was that the hotel charged my debit account for the first night a day before we arrived and then didn't take it off the final bill. When we pointed this out the receptionist, she said my account would be reimbursed - to date this hasn't happened which means I'll have to get on the phone. Apart from this we would recommend this hotel.

A little problem with the room size when we checked in but the young lady at reception soon had us in a double room instead of two single beds. Staff was very helpful and spoke very good English.

I did not like the attitude of the people working the breakfast area. They basically starting closing up and taking everything away and stopped the coffee machine at 10:00:01. I would of hoped that if you arrived in the room before 10am that you could take your time and enjoy your meal. I guess that since it was included with the room and essentially free that they just wanted you out asap! I felt extremely rushed and wanted a second cup of coffee but when I went to the machine they had it set for the cleaning mode. I was out of luck and annoyed. There was no shower holder to put the nozzle on to rinse myself without holding it with my hand. The wi-fi was not working in the room I had reserved and so they changed my room immediately after I noticed the problem.

Very easy to find. Less than 10 steps to the tram. Friendly staff and very helpful. Had a great time staying in this hotel. The room had the looks of a 80's era, but I enjoyed every bit of it. The bathtub was elevated. If any old people rent this hotel, they may have issues with it. The breakfast was decent enough. Location was fantastic.

Terrific location near all the major sites in the old city... safe neighbourhood near a major shopping centre, metro and bus services

We stayed for almost a week. It was very hot and we know hotels don't often have air conditioning but all they offered was the tiniest of fans. The fridge was broken upon arrival and was never fixed which caused a problem as our daughter's medication needed to be refrigerated. The WiFi was sketchy and had it ups and downs. Breakfast was great and we love the Smichov area but would not recommend in the summer on the upper floors as heat was unrelenting.

First night they moved me a different hotel because they over booked (while popping that question they were offering me a chip bottle of wine to get me to move to a different hotel) Then come back to original hotel Arbes, I got my room: 1.Bathroom and Toilet is on different side of the room. 2.There is no outlet in the room to charge your devices 3. There is only one floor lamp to attached to an outlet controlled by a wall switch. This list goes on and on...

We spent 17 days at the hotel and will definitely stay at Arbes the next time we come to Prague. This is the best location. Close to the historical sites, tram, metro, train station, parks, restaurants, there is also a mol in 5 min walking distance. Very helpful and friendly staff. Tasty breakfast. Clean room.

Overbooked, but they found me a room. I returned next day for the best 4 day stay ever!