7.4
Pleasant
From 221 reviews
Cleanliness

7.2

Room Comfort

7.6

Location

7.6

Service and Facilites

8.2

Traveller Reviews High Falls Inn and Suites

Number of reviews per page
20
40
Top reviews
Andrew
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Difficulty and not able to log on to WiFI. The TV was complicated to operate. Good size refrigerator but the main area was set too cold and froze my food. Bed was comfortable and shower was good. Location was good to access the park but there was limited to no dining nearby. Confused on the billing. Asked for a receipt and owner said I would get it thru expedia. Never received that. The receipt printed out showed a different amount than on my confirmation email. Not sure why his was much lower.
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Teresa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It isn't a high end establishment. But for its price range the quality was high.
Verified traveler
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This was a pleasant surprise. The gentlemen at the front desk was pley and helpful suggesting possible places to eat. While there are long term residents at this facility, the facility is very clean. Our room was very clean, and newly renovated. The bed was comfortable and the showers large, hot and good water pressure. I would recommend this place for a quick overnight stop.
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Cathy
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our door did not seal...you could see a good strip of daylight around it. Room was very plain. Everything needed some updating. Neighboring area was very rural and poorly kept. It looked like people lived in these units.
Crystal
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Antiquated in the best way! Nostalgic...
Courtney
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really nice hotel will be coming back
Jamison
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very prompt and customer service was great! Place has a little age, but very well maintained! Room was clean and the shower did not stop up as most places do!
Joseph
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was a community type atmosphere like if you just arrive home and your neighbors where out and greeted you when you arrived
Sherry
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice location for a walk in the park. Friendly and helpful staff. Very accommodating!!!
Verified traveler
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Well the photos really aren’t accurate. While the staff was very nice and the rooms were cleanish, when we arrived it was very clear this is a long term hotel. Walls are extremely thin, amenities are in the slim side, thin towels, etc and on our king bed we had 1 king pillow and 1 regular. King bed m, by the way, was too short so not oriented corrected, It needs to be rotated so it’s longer than wider.
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Thomas
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room was spacious and clean. There were no amenties, such as body wash or shampoo. There were no lamps on the night stands. The A/C was stuck on 60 degrees. The manager did come in the second day and stated that the wires were crossed and another room was controlling my A/C.
Olivier
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Super nice people really made my stay a great experience, rooms were clean and beds are very comfortable. Would recommend if in the area
Tommy
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

It could have been a little cleaner
Iquo
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Old place, but relatively okay. The staff were very nice. I arrived a lil earlier than check and they cleaned the place and checked me in in good time. Seems they have a few long-stay guests… I could smell cigarette smoke near my room. But other than that, my stay was okay.
Albert
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The High Falls Inn & Suites is better that what you might expect for $44-58/night. This small suite was billed as non-smoking but clearly one of the prior guests did not honor this prohibition. For some reason this unit (#205) came with two mini fridges, a microwave, and a coffee maker. The room has the appearance of DIY renovation, with ceiling sprinkler’s appearing through unfinished holes. The bathroom sink had the hot and cold water reversed. There was no wand to open and close the blinds. All of these are just curiosities, of no real significance. All and all the suite was tastefully decorated and clean. Not nuts about the area in which it is located. The parking lot is replete with signs that management was not responsible for any theft or vandalism to cars Ours remained undisturbed during our two night stay
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Melody
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Overall, my husband and I had a great stay. It was super convenient, just what we needed, and not too pricey. There was, however, a cat fight in the middle of the night right outside our door. A bit of trash outside needed to be taken out, but it didn’t bother us at all. Room was clean and was a perfect place to stay for the night.
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Samuel
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with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Nice place clean Hotel
Anthony
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I like it very well easy to ger to clean room. Check in smooth
Helen
4.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Very noisy with no insulation
Carol S
icon-Leisure
Leisure
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Staff was professional
Number of reviews per page
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