Overall Ratings & Reviews SureStay Plus Hotel by Best Western Shin-Osaka

Friendly staff, helpful to foreigners who need help

nice and clean, overall no complaint

Nice Hotel, Near conbini and near station and affordable price hotel. 👍.

Everything was exceptional for the price. The location isn't necessarily in the center of things, but two train/subway stations are within minutes of walking distance and you can easily go anywhere from there. I thoroughly enjoyed my vacation starting my days from this hotel.

I had to wait for 3 hours because I came earlier. I love the hotel and the hospitality of the crew. The hotel was just great. 1 room for 3 people. Cleaned everday. The atmosphere was so quiet and peaceful. The food is okay. The hotel is very close to family mart and cafe as well as station. I had a wonderful experience. Thank you surestay hotel. 🥰.

This hotel is located at a nearby Midosuji Line which makes going towards Namba, Shinsaibashi, Umeda very convenient. Right across the Hotel is this Cafe Gusto. Great place to have breakfast, lunch or dinner. Get the set meal and have free flow drinks. Opens 7am to 1am. Hotel room is clean and staff are friendly.

Good, neat and very responsive staff! Also not far from station

6 Minutes walk from subway midosuji line at minami nakajima stasiun, this stasiun is after shin osaka stasion. Not walking distant frm shin osaka stasiun. Can take taxi about 700 yen to reach hotel.

I had the most pleasant here. All of staff really helpful. The condition is really calming and all of our needs fulfilled. Thank you so much!

The room size is not very wide. But the equipment is complete. On the opposite side, there are cafes selling cheap food and beverages. Breakfast for 4 people, 2,416 yen.

Front desk is very helpful when we request assist to catch taxi

The rooms are spacious for hotels in Japan. The staff was friendly and alert.

Hotel accommodations are clean and pleasant, beds are quite spacious and the hotel is close to the train station. Then provided sleeping pajamas. Not bad if you go to Japan, you don't need to bring negligee, it can reduce the contents of the trunk. It's just that space left for prayer is very mediocre, so must be smart to adjust the location of the suitcase.

Very good. Room so clean and silent.

Clean hotel, nice staff. Far from Shin Osaka station, about 15-20 minutes walking from hotel.