The view and the pool are amazing. The food is delicious. However the service is terrible. Waiters, receptionists, barman are very nice but not efficient at all. We had to wait 30 minutes for our drinks by the pool, 30 minutes for our wine bottle and 45 minutes for our first dish at the restaurant. There was no lotion in the room and after waiting for 45 minutes, it never arrived. We had to bring our luggages downstairs ourselves because the reception didn’t send the butler on time.

This was the perfect location to stay for a retreat and also for a day trip into Cinque Terre. We won’t get over being driven in a cart to and from the parking lot down a charming rock wall lined street. It’s the most magical entry to a hotel we’ve ever experienced. Their customer service is exceptional, going above and beyond in every way. We were greeted with a welcome drink and given complimentary DELICIOUS snacks by the pool. The view at breakfast was the best we experienced in all of Italy. Looking into the Ligurian sea was beautiful. The spa was wonderful and available to us to use privately for an hour when it was not in use. What a treat! Sauna, steam room relaxation areas with a freshly prepared treat made by the chef waiting for us. Two nights was not enough to enjoy this beautiful property! Laura gave us recommendations on how to enjoy Cinque Terre and local restaurants, plus graciously answered any of our questions. We loved meeting her!

We had the unfortunate experience of having all our luggage stolen, our money stolen and our rental car broken into. Directly following that experience we arrived at your hotel 2:30 am in the morning . The staff went above and beyond to provide a lovely meal for us, drinks , essentials such as toothbrush, toothpaste and even facial Products. The next day they did their best to close up the broken window of our car all by their own volition. The hotel, food and service plus incredible view couldn’t be better. Thank you so much for restoring our trust in Italy and thereby allowing us the opportunity to stay and enjoy the country.

The staff was extremely kind and helpful with planning dinners around the area. The included spa was a nice touch. Loved the panoramic sauna.

The staff especially the front desk is just amazing . So accommodating and helpful. Delicious food, and beautiful views

Great view!

Overall I really liked this hotel however a couple things really degraded the experience even though I booked the most expensive room at the hotel. Typically when you get the best room in an entire hotel they treat you extra well, not in this case. 1. There is NO on site parking. You have to park about a mile away and call the hotel for them to come pick you up in a golf cart because the streets to the hotel are too small for a car. I wish I had known this before going to the hotel as it took me a very frustrating 30min to find this out from the locals in town. 2. I like my room to be a little bit on the colder side and the air conditioning does not go below 19celcius at this hotel. I have travelled all over the world and never seen a hotel restrict the temperature this high and it was definitely not feeling like 19c in the room, more like 23c. Suffice to say I was tossing and turning all night sweating. After calling the front desk they told me it was italian law which was a lie since my hotels in both florence and rome had no issue going below 19. That all being said, the property is beautiful, the view is amazing and the food at the restaurant on site is top notch. If not for the air conditioning and parking situation it would get 5 stars from me. Because of the air conditioning issue alone I will never stay at this hotel again.

We loved our stay at the hotel. The staff were friendly and helpful and all the food was delicious. Will definitely be returning!

Limited food option, overpriced

Great facility in beautiful location. Very helpful staff.

Great staff, helpful always, great food.

Breakfast was amazing!!!

We enjoyed this property very much. The staff was incredible, the food was delicious and the view was amazing. Our stay was exceptional!

An amazing gem in Montemarcello that became one of our favorite stops on our journey. Stunning views, amazing cuisine, superb service and spa! Saunas, pools, jacuzzi and massages. I would go back in a minute.

Excellent resort in a v small village, on top of mountain overlooking sea. Beautiful views. Perfect for honeymoon or a couple stay.

The property was charming with magnificent views! It’s a secret before Cinque Terre. The room was comfortable and lovely. The staff was friendly and accommodating.

We had a lovely stay. The hotel, grounds and view are beautiful. The spa was great and the staff were welcoming and friendly.

Beautiful location

Amazing hotel with a fantastic view of the Golfo dei Poeti. It is a very quiet and romantic place with a nice swimming pool and a very good restaurant open for breakfast and diner. The only minor issue is that the parking is a 5 minute walk away from the hotel. You can call the hotel staff to pick you up in a sort of golf cart if you are feeling lazy. Overall a really gorgeous place.

The staff were amazing. The view was to die for! The parking being accessed via a shuttle service was slightly inconvenient but not a major problem The hotel is not particularly built for wheelchair access - though the staff make up for this being so helpful.