Overall Ratings & Reviews Hotel HM Dunas Blancas

Excellent service from all the staff. They really do care about their guests. Location is convenient with local busses to the airport and beach about 2 minutes walk. Lots to do in the area. The hotel has 3 pools, all well maintained and clean around the decking/sunlounger. Breakfast buffet had everything you could imagine. Really can’t fault this hotel we had a fab time.

Everything you need for a short break. Towels and a hair dryer in the room were lovely. Facilities were clean staff friendly.

Maybe my fault for not researching more but not a trip for a quiet few days in the sun.

Very good stay, quiet and safe. Walking distance from the beach and main strip with loads of restaurants for food options. Nearby beach clubs /restaurants in the day and the use of a day pass in their 5* sister hotel across the road which was great!

I was charged an extra €140 for an upgrade from a single bed room to a double bed room, was given two single beds that were not joined together which meant my partner and myself were unable to sleep comfortably together without falling between the two beds which made paying the extra €140 a bit of a rip off as during our four night stay we only used the one single bed originally booked. and when I brought this to the attention of the staff, we were just given a cheap bottle of prosecco as some kind of compensation. Very disappointed.

Staff unfriendly. Dining room does not allow carry out. AC not working. Safe not working.

Dirty dishes in dinning area food plates not washed right . Food is terrible compared to Other HM hotels I’ve stayed in . Hairs in shower walls paper thin . Entrance of the hotel stinks of urine worse hotel I’ve stayed in .

Hotel was far too noisey. Beds were very uncomfortable.

Great stay

How comfortable the sun loungers were

Good location, 1 block to beach and restaurants. Building is renovated and very clean. Staff are friendly, professional and very helpful with area information. Rooms open onto pool courtyard or street with a city view.

Staff is great! Close proximity to the beach. Parking is definitely a challenge.

The hotel was awesome, mainly the pool area! The staff was always really kind with us and we recommend everybody half-board because it was excellent and varied! And the hotel was really close to the beautiful sandy beach with lots of palm trees! Thank you for everything HM Dunas Blancas Hotel!

Reception could not help me with where to change currency although eventually found a shop across the road, could not give me a hair dryer, but the best bit is the power kept going, i woke up to a powerless room at 2 in the morning and when come back on was 32 degrees ! power kept going off and air con wouldnt work, reported it twice with the none English speaking reception who pretty much assumed i was lying and didnt do anything about it, ended up having to check out early and find another hotel.

perfekt für‘s Wochenende

Service

Top👍Lage

Das Hotel liegt sehr günstig zu den bekannten Partylocations, die alle fußläufig in 5-10 Minuten erreichbar sind. Trotzdem ist es ruhig. Hotel super eingerichtet und sauber.

Locatie goed; wel erg gehorig

Wir waren dieses Jahr wieder im dunas .jetzt zum 4 mal . Waren wieder sehr zufrieden mit dem Hotel . Einmal kölsche woche immer kölsche woche . Personal super nett dort. Wir kommen wieder .