Overall Ratings & Reviews Super 8 by Wyndham Walnut Creek

Receptionist was considerate of a disabled man in line in front of me.

The property is dated. Looks like an old Motel 6 rather than what the Super 8 's used to be. King Size bed was more like a Full Size Bed, with an awful mattress. The one and only single Bath Size towel they give is ridiculous. No hair dryers, or irons or even coffee lol. It served it's purpose for one night.

They were very slow to check in and when asking for more towels. Also there was a clogged toilet and they made my plunge it myself

The staff was wonderful. Especially the front desk manager she was so nice! 5 star service but less than 1 star for the hotel and the rooms. We had to change room because of the smell of smoke in the room. Even after we changed it , we still smell smoke. We even saw there was a plastic bag wrap on the smoke detector on the ceiling to prevent it to detect smoking. Hopefully they will remodel the rooms. Everything was pretty dirty.

This was the worst hotel stay I've ever experienced. Bugs on the floor, laminate pieces able to pick up and move, stains on the sheets, and the list goes on. Looked nothing like the pictures, was not Park Inn, had just switched hands to Super 8. Had I known I never would have booked it. They had no reservation even though I booked 3 months ago, apparently because they changed computer systems when they changed hands, no email or any notification that they had switched over. Then wake up at 6 am to use the bathroom and step in water. Water was coming through the walls and was throughout the room. Went to the office explained, was offered another room, took about 30 mins or so for that to come through. Toilet wouldn't flush properly in the new room, grime in shower grout, needless to say, we showered quickly and got the hell out. Oh and come to find out all of that water, was toilet water from the room upstairs. Never again.

Good for a little stay. You can hear traffic noises. If you’re early bird wakeup kind of a person then it’s ok for you. Easy and quick access.

Staff was great

It’s okay but not super.

The sign needs to be replaced

A

Excellent

A fine place to sleep, considering the value. As an entry level motel class of the guests has to be considered, but it is what it is. Front desk check in staff member was uniquely kind, engaging, and helpful.

The Park Inn is a very nice stay, nothing spectacular, but if you need an inexpensive, comfortable, clean space this is the right place. The traffic can be noisy, not the Park Inn’s fault.

It was fine for what I needed but it was loud, uncomfortable bed, not up to date and unfinished. Needs work.

The sink was slow draining; stingy with the towels and the light above the sink was burned out. We were told there was no maintenance person available over the weekend. When we asked for a light bulb so we could do it ourselves we were told there were none available. We were offered a different room, although none was immediately available. Not ready for prime time.

After checking in on Wednesday, 16 Apr, and upon entering Room 120, my wife found a dead cockroach on entry floor and refused to take room and checked out of Park Inn. Found another hotel in area. Next day my wife talked to Jennifer the Hotel Manager and was told that she would give a full refund/reimbursement notification to Expedia.

There was no coffee in rooms. I was surprised this was a Choice Hotel property. It was a Motel 6 at best.

They were good and recommendable

Although the staff was friendly and courteous the overall feel of the motel was dirty. Cigarette butts all around. The room smelled like smoke, burns on the bathtub. Staining on curtains. Bed was very uncomfortable. No fridge or microwave or dresser for that matter. Would definitely not stay there again. Pool was absolutely gross!

Check in was seamless!! Room was comfy, clean and quaint……I slept through the night