Unfortunately this hotel had changed management since the last time we had stayed there a couple of years ago. Nobody serving in the bar on an evening, reception even in the middle of the day at check in time there was no staff member in sight. Once we got to the room, the room door lock had enough play in it for me to fit my finger behind it. Very small shelf for a kettle, 2 mugs, and sachets of coffee, tea etc. Another problem that we found was that there were no bedside lights or anywhere near the side of the bed to charge our mobile phones etc. Bed was comfy though but glad it was only a one night stay. Improvements needed.