7.4
Pleasant
From 655 reviews
Cleanliness

8.0

Room Comfort

7.2

Location

8.4

Service and Facilites

7.4

Traveller Reviews Hotel Premier

Number of reviews per page
20
40
Top reviews
Isai
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Muy bein
Ian
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Bastante cómodo y sencillo, aunque no tienen servicio de restaurante/bar más que en las mañanas hasta las 3pm y no tienen máquina expendedora o algo así
james
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Beautiful place
Adan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Rooms windows were not properly installed and they were gaps around them. Tv was 13in and horrible reception so nothing came in clear. Sink in the bathroom leaked and the shower head was all clogged up and I did bring that to there attention and they did fix it after the second night. I guess for the amount of time we were there it wasn't bad but it could have been better.
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Rosa
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The staff is very nice they made my experience very pleasant. I would rate the hotel a 3 star, as there is no AC and the rooms are dated. The Morning Restaurant chef is amazing but in the evening it was not good. Overall good place to stay convenient and close to restaurants and museums.
Jose
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

I didn't pay attention, and I didn't notice none of the rooms have AC until we arrived. We booked a room with a king size bed (the only reasonwe booked it there), but were given a room with 2 queen/full beds, we were so tired when we arrived that we didn't ask to be moved to the right room.
WILSON
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Necesita aire acondicionado Pir q el clima está muy fuerte
Ricardo
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

A good place to stay,
Courtney
icon-with Partner
with Partner
6.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Honestly the worst! First, we overpaid - $50 USD & we paid $180 with tax. Then, no help with bags (& we had 4). Relied on kindness of stranger to haul them into lobby from curb. Knew room would be small but... bags barely fit! Then the noise... unbelieveable! Never again! STAY AWAY!
Ricardo
6.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

Staff is friendly, price is right for accomodations, no air conditioning makes hit nights unbearable.
Sandra
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

We have been frequent guests of this hotel for several years, but we will not be returning after this visit. It seems to be under new management, corners cut and what was a reasonable and friendly place, decent for the price, is now less than reasonable. The sheets were old, no mattress protector, half of the lightbulbs were burned out in the room as well as the bathroom, and the sink barely drained. We never expect great towels, as we have been staying here often over several years, but these were horrible. And we were told they no longer give extra towels (although they have never given hand towels, they always used to give us an extra towel to use). No longer give 2 bottles of water daily, and no longer give glasses. The only “glass” I was able to get at all was from the hotel bar- a styrofoam cup! New staff at check in didn’t know we were frequent guests, and although we didn’t care about a bellboy helping us with luggage and showing us our room, the fact that we weren’t even asked was strange. Bottom line- there are less expensive hotels in the area with better service. Or pay an extra $10 per night for a much better hotel.
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Anetia
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

The hotel rooms are clean and spacious for the price. The staff is nice and professional.
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Great location
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 149 week(s) ago

Hotels.com verified review

It's a decent budget option, altgough there are much better options to consider. The best thing was the location and the worst the breakfast. The room was very small and basic with uncomfortable beds and a bad toilet. Service was good, although the service at breakfast was excruciatingly slow. Don't opt for breakfast. It will do for a couple nights. No fridge, no ice machine, no comforts.
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SERGIO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Excelente ubicación, muy cómoda la habitación
Anetia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

This is my second stay at Hotel Premier, is a nice affordable hotel. The price is good and the rooms are clean. Also the staff is always professional and nice.
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

Great place to stay if you plan to be out all day in Mexico City.
Verified traveler
icon-Family
Family
2.0
/10
Reviewed 233 week(s) ago

Expedia Group verified review

Very bad Serveces
Twinkal
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

I wanna give this hotel 0 star,. Cleaning lady stole my whole bag. When we left for the day tour. Don’t leave your expensive and personal stuff in the room, unless you’re okay loosing them.
Erick
8.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

The Hotel overall is good, but the service in the restaurant is much slower than in other places, so you have to be patient. The Hotel is kept very clean, but still saw a cockroach in the bathroom. Some friends from Mexico told me this is an ongoing problem in several parts of the city even when people clean, so I let it be. Other than that, I felt safe in the hotel and the staff was friendly. You do get free water bottle, which is much welcomed.
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