Overall Ratings & Reviews Americas Best Value Inn New London Mystic

It’s a no for me. If you can afford to stay somewhere else, including your car, do it. Do not stay here. Room was absolutely disgusting. Stains on sheets, pillow cases, dried up dead bugs plastered to the wall. Didn’t even have a smoke alarm, instead they stuffed a fast food napkin in the holes where it used to be. I had to sanitize EVERYTHING. Hair all over the bathroom. Stains and residue on countertops. Black mold in the air conditioner. Hallways smelled like weed and mildew. We had a 2 night stay planned and I refused to stay the 2nd night.

I had a comfortable stay here! The motel was clean and cozy. The only thing I cam say needs improvement is the key cards for access to the building ands room. I had some issues with the card readers on the doors going into the building and once going into the room, but the issue was addressed quickly each time. Overall, despite an interesting crowd (which they can't help people being crazy), it was a comfortable stay. I'd come back again.

Easy on easy off from highway

Owners are super sweet and helpful!!

Wish I had 10,000 characters to go on about this place. Absolutely disgusting. We ended up calling Hotels.com to say we had checked in but were leaving due to the filth at this hotel. It shouldn't even be on the website. It taints the hotels.com reputation To get anything taken care of, you must go back up to the front office, (which sadly I didn't get a picture of. That should have been the red flag not to go to our room.) and ring the bell for the man , who must live upstairs, to come down in his nasty slippers and tell him about the scenario you are having.) Couldn't figure AC. He walked down and stuck his finger in the gaping hole to turn it on. Also, there were no hangers, only 1 empty ring on the clothing rod. He gave us 2 hangers that needed rings so we laughingly hung 1 hanger for the 1 ring up there. Supposed to be there 3 nts - usually unpack everything. Take a look at the inside of the dresser drawer. That would keep you from taking anything out of your luggage. There was a broken ironing board but no iron, Again, back to office for 3rd time to request one. We kept feeling ickier and ickier with every item that popped up.Take a look at the sink area and the lamp bases. The bed was the final straw when my husband sat down and the mattress went into a "V" shape.The photo doesn't do it justice. We were in New London for our son's sub-school graduation and wanted something close to the base. We ended up moving to Fairfield Inn, as always lovely and clean & no slippers

It’s terrible The smell is so bad, even you are checked out and left the hotel already but you can smell it from your shirt. My whole body smells like that hotel Please run away from this place. I felt so bad.

Didn’t not feel safe, no chain or second lock. Neighbors banging on their door arguing with people inside.

Very clean and conveniences the staffs were extremely helpful always have a welcoming smile

I didn’t stay because that hotel is dirty terrible 😡

We booked this via hotels.com but did not stay. The photographs online are NOT an accurate depiction. There is no air conditioning in the lobby, halls or other "common" areas. Overall it smelled dingy and musty. The beds had stains on the comforters and bedsheets. The area around the hotel did not appear to be the safest and marijuana could be smelled in the room and hallways. This was one of the worst hotels I have ever seen or been inside of. DO NOT waste your time even looking at this place. We did not stay over night and are unsure if we will get a refund because we booked via third party.

As a bed and breakfast owner i have to leave a bad review, but this place was terrible. The location is perfect, but the owner seems to just not care. Dirty sheets, the entire place just screamed i dont care.

This motel is located right off the highway in a residential area. It looked run down from the outside. Our room was located on the 1st floor. The room door looked like it had been punched or something. And it wouldn't close automatically. You had to pull it closed. The room smelled like they just cleaned it (chemicals) and the wood-like floor was damp and sticky. There were 2 queen beds w their top comforters thrown on the floor. We had a small kitchen that included a very dated electric stove. In the mini-fridge, only the freezer cold. Our tv didn't work. We asked a maid for help and she summoned the front desk. The front desk manager tried to get it working and had to switch out a cable box. You could hear your neighbors both upstairs and on either side of you (paper thin walls). And while the a/c did work, it was freezing cold. Bathroom was small and the towel rack was loose. We left early. Would not recommend.

Its simple, the property smells wierd, the bed was ok. Not very clean.you get what you pay for, for a night its ok.

Mold on AC, pee stains on bed

Property needs updating and rooms needs better maintenance for odors

This stated in questions

Mold on AC, pee stains on bed

Very dirty, dirty sheets , they don’t clean rooms well at all, but other than that overall stay was decent.

Rm250 has a mouse in it

It was okay for one night.