Overall Ratings & Reviews Candlewood Suites SIOUX CITY - SOUTHERN HILLS by IHG

My room was excellent. Stayed with my Great Dane so the kitchen was great for his food preparation. The front desk host, Brandon I believe was his name, was extremely helpful and friendly.

Couldn’t hear other guest. Bathroom had a slow drain. Shower head, no pressure. Stove, 1burner didn’t work. Talked to hotel about sink & burner. They didn’t come to resolve.

Staff was welcoming upon arrival. Rooms were nice and clean. Was only there for one night, but with the room being a suite with a kitchen, would be a great extended stay destination.

We stayed at this property while we were in town for a basketball tournament. The location was very convenient. The staff was extremely friendly. The hotel is not new, but it was clean. Note that there is not breakfast included.

Customer service is exceptional, clean and quiet property. Convenient location.

Saturday night on 2/22 at 7:00 p.m. we smelt cigarette smoke coming from the air vents above our bed. Spoke with the front desk staff and could not move rooms due to hotel being full. Front manager told us that we should not have to pay for the room that night due to this. In the morning, the manager said there was a misunderstanding and would still charge us for the room. I thought this was terrible as my family had to smell cigarette smoke all night and got nothing compensated for this. The night manager would not even come to the room to verify the smell. I would not recommend this hotel to anyone that is not accommodating to them. I would like to be compensated and not have to pay for the room on 2/22.

The one bedroom was unit was very good.. bed and pillows were great. The room is showing a little age and abuse. But overall was a good nights sleep

Easy to find and staff was very friendly and helpful

Nice place to stay in a great area right off the highway

I was very pleasantly surprised by this hotel. The staff went over and above to make me feel welcome. They clearly pay attention to the details and it made for a very pleasant stay. The room was in good shape and was clean. I will definitely stay here again.

Very friendly staff. Clean room.

The staff, Alix and Brandon are excellent staff. They make you feel very welcome. Alway eager to help in anyway. Have informed other people about my stay. They are going to pass on the information to their friends that come in from out of town to stay at Candlewood Suites in Sioux City, Ia

Room was impeccably clean and front desk guy was Johnny-on-the-spot.

Very nice motel. Very clean. The room was stocked well for an extended stay motel. They have everything you need.

Beds werent the most comfortable

Nice clean place

Kind and clean, I appreciated the service at your hotel.

Comfortable bed, clean room, great location and pet friendly

Friendly staff and clean rooms. Could use a little updating but overall a good choice for a place to stay

Great room and quiet