Overall Ratings & Reviews Motel 6 Spokane, WA - East

Exactly what to expect for a Motel

poor condition and maitnance

Professional staff.

Good hotel

The toilet you have to hold down. The bed when you get in slides. The shower is the really good tho

The stairs up to the 2nd floor was not vacuum and had a lot of either dog or cat hair. No toliet sets cover- things can fall in so close to the sink. The bed cover had a few stain. There was a light switch at the door- no light in the ceiling

No soap in bathroom and the only way to get more was a vending machine. dirty flat pillows and cannot get extras upon request. Bed with stains

Old resort no king beds

Great room

Just needing a good nights rest on a road trip. Nice stop over for the dogs and me.

Staff is good

Excellent Motel. I really liked that they allow pets for free. My only negative was there was no refrigerator in the room.

When I showed up and they scanned my ID, their system said I was on a Do Not Rent list. Mind you, the name of the person that showed up as DNR has a different name than me and lives in a different state. Didn't seem to matter to them at the desk. I ended up having to rent a different room at $50 more for the night. Terrible.

I booked late during Hoopfest so it may have been a room availability issue but I was given a room in what seemed like the pet friendly area of the hotel. The hallways smelled of cat litter. The room was clean but had a very strong bleach odor. Understandable for a pet friendly room but not really when traveling without pets. I would consider staying here again if I was traveling with my dog but otherwise no. Another issue I had was with the reservation. When I made the reservation I noted that it would be a late check in. At around 8:00PM I receved a call asking if I was still going to be checking in. I informed them that I had requested a late check in and was told there were no notes stating that. I informed them that I would be checking in but it wouldn't be until midnight or later and that they had my card number to gurantee. At about 10:00pm I received another phone call asking if I was still going to be checking in. I informed them of the late check in and was again told that there were no notes on the account stating that. I asked that they put a note in as I was very busy and didn't want any more phone calls about this issue. At about 11:45PM I receive another phone call asking if I was still going to be checking in. I went over the late check in again and was again told that there were no notes on the account stating that. After the second call I specifically asked for the account to be noted and to have no more phone calls about it and was still called again.

The hotel was sufficient in terms of expectations. I liked that this Motel 6 had rooms that did not face outside. However, the overwhelming smell of cigarette smoke and/or weed was overwhelming and pervasive in our room. The bedspreads had burn holes and stains, but seemed to be clean. Our bougie kids were not happy, though, and the price was well above what you would expect to pay thanks to Hoop Fest. Next year I will book early somewhere else for Hoop Fest.

Check in and check out was sooth, key lard stopped working at point but they were fast and efficient at fixking it.

Very basic accommodation But clean Would stay here again

The staff were very polite.

Air conditioner did not work

The staff has been great and wonderfully accommodating in regards to our cats and dog.