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Overall Ratings & Reviews Welcome Plaza Hotel

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Traveloka (38)

Other sources (420)

7.5

Pleasant

From 38 reviews

Provided by travellers on

Cleanliness

7.3

Room Comfort

7.3

Meal

7.2

Location

7.8

Service and Facilites

7.0

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Traveller Reviews Welcome Plaza Hotel

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Customer reviews

Bunyaphakittanadecha

Family

5.7

/10

Reviewed 300 week(s) ago

*** service personnel Very bad etiquette Probably thought he was in a bar (Understand that the orbiting source) but also separated. Do not use by Use personal feelings

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Accommodation's Reply

31 Jan 2020

Dear Valued Guest, Greetings from Welcome Plaza Hotel! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best Regards, Benya Reservation Group

Best N.

8.5

/10

Reviewed 339 week(s) ago

The room is clean but the air conditioner is not cold. Balcony with a bird's nest

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Pinananee

Family

8.5

/10

Reviewed 349 week(s) ago

Can use personally like if come again to stay here

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Ashwani K.

5.2

/10

Reviewed 363 week(s) ago

Horrible, disgusting and worst experience. Very very Rude staff. Cockroaches in the washroom. Too much dirty everywhere in the room. Room booked was pool view but they didn’t give me that room. Mattress was like iron roads or big iron springs Will never go in that hotel again.

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jirawan j.

4.9

/10

Reviewed 377 week(s) ago

Old room condition, towels, sheets, very old. There are cockroaches in the room.

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Ayie A.

8.4

/10

Reviewed 392 week(s) ago

Close to shop and beach, my favorite place ever

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Chanwit I.

Shopping and Culinary

5.8

/10

Reviewed 392 week(s) ago

Not impressed The air conditioner is not cool. (That is, the staff did not let the air-conditioner go). Very confused. The bathroom has no injection. This is not possible at all. A lot of outside sounds come inside. Whoever was talking in the hallway could hear it. (This is a personal opinion. May have better periods than this is possible)

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Wat L.

6.0

/10

Reviewed 396 week(s) ago

Dirty, poor service, very old hotel. Breakfast is not delicious.

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Jerick O.

5.4

/10

Reviewed 399 week(s) ago

I’m not so happy with my stay. The hotel is very old, I thought it was fine in the photo but its not. Its quite expensive also, you can find some hotels new and good service in Pattaya. I just book my stay for last minute. Am sorry for the review but it’s the real one.

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Kunlakan j.

Business

5.7

/10

Reviewed 419 week(s) ago

The morning staff did not speak because Sleeping room 500 THB Mattress is clean but not rigid. There is a story in front. To remain silent on the subject of the security guard. Almost everything good However, it would be nice to have a face-to-face personality and a security guard who can stay in the hotel.

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A K M ZAKIR HOSSAIN Hossain

Family

8.5

/10

Reviewed 430 week(s) ago

was excellent in all regards. One thing needs management decision. The dress code in swimming pool for those Muslims guests should be clearly displayed in the common areas.

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