Great place

The door to the room was broken. We had to switch rooms. The room had no hand soap or basics like shampoo or conditioner. The website said they offered airport shuttle which was not true. I would not stay there again.

I’m a 44 yo single female who had to grab a room after midnight, sort of last minute. I was trying to find a cheap room, clean and safe, and that’s definitely true for Super 5 Inn. When I arrived, the exterior door to the “lobby” was locked and I panicked for a few mins (as I had already paid in the app) but after a few mins, the owner or employee pulled up and let me in. Maybe he had just popped out to get something, I’m not sure. So I checked in and went back out to my car to get my suitcase. Parking was exceptionally close and easy - I was able to pull right up to the door - but there’s no elevator in case you require one. I had to haul my suitcase up the set of stairs which was fine but the guy at the front desk should’ve offered to get my bag up the stairs, if I’m being honest. He was middle aged and able bodied so that is a service he could have provided. It was after midnight and there was no one else there. So other than the initial locked door and no elevator, it was perfect. Clean, quiet, safe, very basic room but it was great value and I got an awesome sleep. They also let me do a later check out (noon instead of 11am) since I checked in late, had to leave early in the morning for a game, and then returned and had a little nap since they allowed a later check out. Overall, fantastic value for $117. I hope this helps if you’re wondering what this place is like.

This was the only hotel (close to the airport) that was available when WestJet decided to cancel many flights at around the same time. We checked in quite late, and while the place wasnt immaculate, the check in staff was extremely friendly. Our room was clean and quiet. Id reccomend this hotel to anyone just staying the night in Toronto.

Parking was easy

Was really accommodating

Best night

Good

Great location , friendly staff and room was clean will be back again

Simple room but clean, nice staff and also the best priced I could find. Not a large room like the major chains but, I’m here to sleep and it’s a good deal

Nice

Room was clean and in Good condition . Onlu issue with neighbor playing tv at high volume in the morning.

Insanely overpriced on your app for that crack hotel. Noisy. Ghetto motel.

My partner and I went to our first room and it already wasn’t according to the photos. This was room 228 (the castle room) and I got it for a “supposedly” romantic stay with my partner. The only shower was in the jacuzzi and that wasn’t safe at all as my boyfriend slipped and hurt his wrist. As well the water was leaking all over the place for the “shower”. We then requested to change rooms (room 227 the room next to us) and within the first hour we found 3 cockroaches scattering on the walls. Staff also charged us $40 for the room change and did nothing nor care about it the roaches in the room. Don’t stay here

Everything was great!! :)

Parking was good. An older motel facility, but great for a quick place to stay.

The front desk staff was very polite and helpful. The room was clean. No issues or problems at all during my stay.

Everything was neat and friendly staff too

Super 5 Inn denied a Guest a room even with fully paid Expedia Reservation - unacceptable. Then, impossible to get a Refund

Good value for what you pay.