Have hot water

This property was incredible! Very close to Marsa Beach. The staff are extremely friendly and helpful. The security is excellent and the property is clean and well maintained. I had a fantastic time staying here!

Very noisy location if you open the Balfour smell all kind of food which make me nauseous. I thought that the hotel has its own beach access but no the view was only from the balcony and the public beach is not well maintained! Breakfast and lobby areas are small ! And breakfast buffet is not a five star restaurant! It’s not a five star ⭐️ hotel!

Room are ok. Poor quality gym. Location is great

Spa was fantastic, highly recommend staying at this hotel and in the suite if you can. Great staff, clean, but only improvement needed is breakfast. You are better off eating at a nice cafe nearby.

The staff were helpful, room spotless and great location

We had a very nice stay. Clean rooms, friendly and helpful staff, decent spa. Limited English but good enough for adequate assistance and they were always willing to help. Breakfast doesn't change which could be a bit boring but it was good enough. Location is good and it's fairly easy to hail a cab. We were happy with our stay.

We had a wonderful stay! The rooms were clean, spacious, and very comfortable for our family, including my parents who are in their late 70s. A huge shoutout to the amazing staff—especially Yasmine! She went above and beyond to make sure we were comfortable and taken care of throughout our stay. Everyone was kind, patient, and always greeted us with a smile. Their hospitality truly made all the difference. Highly recommend this place!

Rooms not set up as requested. Knocked on the door in the middle of the night to return something multiple times instead of returning in the morning. Tv turned on randomly and was creepy. Do not recommend

We have stayed in the suite before and it was fabulous, but this time we were told there was only one room available. The room was in the corner next to staff activities and didn’t smell good. The experience in this Hotel will depend on the room.

Good service

Great hotel and amazing location with a beach view! Clean and well located! Definitely recommend!

Property excellent location directly across ftom beach beautiful views; staff friendly helpful very accomodating. Went out of their way to help.

Excellent boutique hotel in a prime location and a fantastic restaurant.

The staff is super nice and honest especially Nora on the front desk manager she made sure that I got back jewelry that I left in the room. The location is excellent to go out for dinning and shopping. And the beach is across the street . The breakfast is excellent . Thank you team dar El marsa .

Thank you Noura ,Zeineb , Kawthar and Ali. All the team were helpful and lovely humans that’s what counts the most . We had very nice stay and will recommend this beautiful gem in city of marsa

The hotel at good location, opposite the corniche. Restaurants and cafes at walking distance. Breakfast standard in quality and quantity. Staff were polite. The service was behind. Requested room service didn't arrive.

A comfortable hotel with very friendly and helpful staff. A good location right on the front close to many restaurants and the beach. We had a sea view room which meant we were at the front of the hotel on a busy road which could be a bit noisy and the bathroom was small and not well designed with a large sink taking up too much room and the shower was over the bath which was so high it had a step to get in, not good if you're a little immobile. A very nice roof top bar and restaurant.

I booked a sea view room and when I arrived I was not given a sea view room. I was not reimbursed for the downgraded room or inconvenience. Beautiful rooftop and nice people. However, I was disrespected because my room that I paod for was given away. Hotels.com did NOTHING!! Can’t get in touch with anyone from hotels.com.

Belle vue devant la plage de La Marsa.