Hotel Qualitel Centro Histórico

Explore Hotel Qualitel Centro Histórico
6.6
Pleasant
From 290 reviews
Cleanliness

7.2

Room Comfort

6.2

Location

8.0

Service and Facilites

6.8

Traveller Reviews Hotel Qualitel Centro Histórico

Number of reviews per page
20
40
Top reviews
Jeanette
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The bedrooms are disgusting, the bedding is old and looks dirty. The bathrooms are super small you can’t sit on the toilet without hitting your knees agains the wall and mind you I’m only 5ft tall. They don’t clean the room floors well enough. At a glance the lobby looks nice but once you go into the hallways to go to your room you see reality hit. Will not ever recommend anyone to stay here.
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MARIA
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The stay was for 3 nights. There was no air conditioning, but a fan was provided upon request. There was no hair dryer or iron available. The room lighting was dim—one of the bulbs might have been out—and there were only two outlets (one in the bathroom and one in the closet), which made it difficult to charge phones and laptops while using the fan. The location is great, just a 6-minute walk from the center, and the customer service was amazing. Overall, I’d rate it a 3 out of 5.
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Antonio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good
dario
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Unas toallas y almohadas mejores
Daniel
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The rooms had no AC no water in toilets. They were extremely small. Restroom was super small and if u used it the other person in the room had to wait hours to use it because it had no water and it would flow in slowly. They only have a fan. I would not stay here again
grecia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Muy bonito y cómodo, solo la regadera no había agua fría y salía demasiado caliente
Julia
icon-Business Family
Business Family
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Nice Service, facility, and very near local attractions
Pedro
2.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Horrible, staff wasn’t helpful or friendly. I had booked a two bed room and was giving a one bedroom room. I asked if there were any two bedroom rooms since I booked one for two beds. The lady was giving me such a hard time to switch me to a two bedroom room. Kept asking me why would I want a two bedroom room when it’s only me. The room was horrible. Water flooded not even a minute into showering. Bed sheets had holes and smelled awful. Internet doesn’t work. Tv remote didn’t work. Overall horrible
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Marco
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

My reservation wasn't found in this property also was full ( as the attendanceguy, informed us). So we need to look around to find another hotel. I contacted travelocity and they refund my money. But I will recommend to call before your arrival to confirm your reservation from the hotel ( from travelocity was confirmed). I never had any problems before this one.
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Andrea
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Excellent service and great attitude thank you.
Claudia
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Good location Lighted street
Daniel
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Mrs. Gricelda it was the only kind person , no AC in the rooms, it’s noisy at night,
Alejandro
6.0
/10
Reviewed 160 week(s) ago

Hotels.com verified review

Overall it served the purpose of my trip which was just for sleeping however I didn't like the fact that there were no electrical outlets at the head of the bed. The location of the hotel seemed very good to me since from there I was able to walk to the main attractions of the city center.
Martha
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 221 week(s) ago

Hotels.com verified review

Very basic hotel, clean. Ok customer service, great location, you gotta leave big keys up front, towels had a better life year ago :(
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 323 week(s) ago

Expedia Group verified review

Property is down town area. In front of police station.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

the room was very very small and I got some bed flees The receptionist was nice but the rest of the personal was not friendly like Mexican normally are.
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

There was no cold water, fan or A.C in the room. Closet was blocked with bed. Parking is limited.
Verified traveler
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

The hotel is okay if you just want a place to sleep, nothing fancy and doesn’t have air conditioning but I slept with the windows open to get some fresh air at night. The only complaint is that the WiFi didn’t work in my room, only in the lobby. Close to the main church and plasas, breakfast was good and tasty.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

No a.c The room very small, the bed really bad .
Eddie
4.0
/10
Reviewed 418 week(s) ago

Expedia Group verified review

The hotel was walking distance the center .. but the hot water too long and the Breakfast voice was horrible pork skins ????
Number of reviews per page
20
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