Staff members were pleasant and helpful, especially the lady who checked us in and out. There was a male staff member at the reception who was cold and indifferent. Not even a hello or have a safe trip to us as we left the hotel. Breakfast was delicious; kudos to the kitchen staff. Room was clean, organized and well stocked. We stayed three nights and did not need room service. Bedding was okay and climate control made for better sleeping. Fridge was disconnected but we did not need to use it. Flat-screen tv with numerous channels in multiple languages. No microwave in the room but staff kindly allowed us to use the one in the kitchen area. Reliable elevators. Eco-friendly hotel.