Overall Ratings & Reviews Santa Maria del Cabo

safe and clean

Lovely complex with nice pool, clean rooms and comfortable beds. I really like the kitchenette option and will definitely stay again!

To be honest....very convinience and walking distance to restaurants a d supermarket.

We booked a room with kitchen and refrigerator. We were given room 508 which only had a mini fridge. We could hardly fit a few bottles of water. The space for the full size fridge was empty just vacant space. The kitchen had nothing! No plates no utensils no glasses. We had to beg for two plates two forks and and two cereal bowls and had to buy knives and a frying pan from Walmart. The towels were so dirty , again I had to go buy from Walmart. Big mistake to choose this place. The only one that ever smiled was the cleaning lady every one else hardly showed any interest or cared. The so called breakfast is awful except for the coffee. Same overcooked scrambled eggs served cold, a bowl of granola with 3-4 tablespoons in it. There is massive construction and noise and dust a few meters away from the pool. Never had such a bad experience and we come to Baja a lot.

Beautiful, well cared for property. 1 mystery - the kitchenette did not have a single utensil. The only dishes were 2 coffee mugs.

Nice breakfast. Great location. Comfy, modern, moderately priced.

This property was perfect for us as we love to walk around the local shops. Close enough to groceries as well. Front desk staff are also wonderful and friendly.

In general terms the hotel is nice, fulfills needs and has a good location. Front desk are young and needs training to learn and understand how to treat, deal and offer solutions in a professional and respectful way with costumers. Cleaning ladies made the difference. Always helpful and doing her job great. Restaurant offers a good quality and abundant breakfast. Every dish was tasty and well executed. Rooms could be better if furnitures are renewed soon. The hinge of our window was broken so we didn’t tried to open it a second time. Flat screen has good size and it’s a recent model. Good conectivity.

I would definitely stay at this hotel again. Great king mattress, great air conditioner (quiet), plus a kitchenette. This hotel is where the hotel zone begins and across the street from a huge grocery store that includes a food court.

We really enjoyed the breakfast included with the room. It had nice traditional Mexican options as well as pancakes etc. We were a bit dissatisfied that there was nothing in the kitchenette to cook or eat with. Seemed pointless to have paid extra for the kitchenette if we could not even use it but there were many dining options nearby. The pool was also being redone when we were there and we weren't made aware of this at the time of booking and was one main reason for us booking there but I think that's not the fault of the hotel to tell us as we had booked through Expedia. Plus side is that they will now have a beautiful new pool. So if travelling soon call ahead to make sure it's completed if you want a pool. We would definitely stay here again. We chose this location/hotel for the secure parking and easy to find from the airport after dark. Staying downtown the parking can be more challenging and the streets a bit more confusing after dark.

pool was being repaired 3/14 to 3/31; hot water leaked into my room

The staffs here are very nice and friendly especially the house keeping manager Rosalba. She is smiles all the time, kind and very helpful with her team members. The hotel manager Emilio is very helpful too. If we need help, he's happy to help us solve the problem. I enjoyed my stay here.

Very good value for the cost. Location is very convent. Rosa and cleaning staff were awesome.

La alberca no funcionaba. Yo recibi un email de ustedes 12mins antes de llegar al hotel diciendome que no servia la alberca. Le mande mensaje a ustedes sobre la condicion del hotel porque ya no queria quedarme ahi y ya no pude cancelar era muy tarde. Nu ca recibi respuesta de ustedes.

Good value

Great week stay at Santa Maria. The only suggested improvement they could do would be better hot water availability. Several times there was no hot water.

Front desk was very helpful and friendly and breakfast was nice.

Nice stay, but cleaning can be improved a little... It is not too bad though. I liked the area, the pool, the staff and the breakfast. Location is great too. Beach is about 10 minutes walk. You cannot swim in the largest beaches in San Jose del Cabo, but it is great to walk there. I would stay again in this hotel.

Very helpful and friendly staff. Great location for grocery shopping. Swimming pool is not heated. It is very cold

Perfect for a one night stay! Roomy room, great?view from our balcony that faced towards the ocean. Price couldn’t be beat.