Overall Ratings & Reviews Lisbon Arsenal Suites

Espectacular breakfast!!!

Loved this hotel. Clean, safe, excellent location

The entire building has a very unpleasant smell, but in the room the smell was unbearable. The ventilation system did not work properly, we could not sleep comfortably in the room between the smell and the heat. We were not provided hand and face towels and had to go ask for them in the morning. They did not even provide toilet paper in the rooms where our friends were staying.

Good area if you want to walk to Praca de Commercio and other dining areas. Small room only but the view is great. The staff are friendly.

Couldn’t get any sleep because of the constant noise from outside.

The location is excellent, the only thing was the noise from the street and the pillows. The staff is 10 out of 10.

Great little hotel in the heart of many of Lisbons top tourist sites. Well worth a stay.

The location was great, staff were extremely helpful and nice. Nevertheless, I booked a suite with two rooms and one of the rooms lacked an air conditioner. Had to request a fan from the lobby and they provided one. Nevertheless, they should have informed that one of the rooms was not A/C equipped

Location is perfect for anyone looking to explore downtown Lisbon. Literally steps from the waterfront, the commercio square, the pedestrian-friendly neighbourhoods and also the busy pink street. Value is unbeatabe especially when you add the buffet breakfast, which was great. The rooms were very clean and modern. We had 2 issues in our room, hence the 4 star rating: neither the AC or the safe worked. They offered to change rooms on the second day but we declined because we were only staying 2 nights. Our kids were in another room and had no problems. One important note: the Uber app does not direct its divers to the front door of this hotel. Likely because Rua Arsenal is a narrow 2-lane street with trolley tracks going both ways. So no lane for a driver to park without being on the tracks. This caused some confusion when our uber dropped us off from the airport a block away at Placa Municipal and we had to ask around to find the hotel. I would stay there again and recommend this hotel.

Extremely noisy!!! Extremely hot!! No ac and mosquitoes. And smells like fish from market right under the room.

Great value

Brilliant location and big room for our family of 4

Too many mosquitoes and AC is not strong at all. But good location and breakfast is good!

Nice little hotel

The location was excellent. At check in our room was missing a remote control for the air conditioner and there were only 2 towels in the bathroom (no hand towels or bath mat towels). Once we got a remote for the air conditioner (which was visibly dirty), we discovered it turns itself off every 30mins or so, we asked the staff if this setting could be changed and they said they would look at it but it was never fixed. This made for unpleasant sleeping conditions as I kept waking up multiple times a night due to the heat and stuffy air and had to turn it back on. Opening the window was not an option as it smelled like garbage and fish outside and flies buzzing around. Additionally our shower drain was partially clogged and would back up and flood the bathroom if you had the water at full pressure. While we did love the location, but I am not sure I would stay here again unless it was a colder month and the air conditioner was not needed.

Very close to main Tourist points

The service was exceptional, the staff were super helpful and professional, unfortunately the location of the hotel is near by bars and Main Street so I couldn’t really have a good sleep due to noise from outside.

Like -staff and location Did not like - room could use a bit of TLC

Great location - situated close everything to explore. Was out first time in Lisbon and loved the locations

Great location but VERY noisy room. May be better with an internal room instead of one that looks over the road