Overall Ratings & Reviews Days Inn by Wyndham Charleston WV

We had a very nice room

Didn't care for accommodations

Front desk staff friendly but internet ok. Finishes in hotel were average and for a non-smoking room there where cigarette burns on the sheets. This was just an ok short term place to stay.

Surprisingly old with extremely low toilets needs renovation, Noisy off highway. At least bed was comfortable

From the parking lot to the room itself the place is bad. There should be a rule that says hotels have to share how many long term tenants there are. Walking to the room dodging drug dealers and absolute crackheads should give you an idea of how your stay is going to go. Never mind the fear of your vehicle being broken into. Stay away from this place.

Rooms were very clean. The location was hard to find. The signs were hard to locate. The bedspread was nasty.

the power was out when arrive' had to find another hotel. trying to get my refund

Your online check receipt changed the date of arrival.

Nice

The lights didn’t work the outlet didn’t work. The tub was filthy. The comforters were stained floor was dirty bugs on the floor would never stay there again.

First room we were given looked like someone was living in it. Dirty with clothes scattered around. Dog toy on the floor. Room we wound up with wax not the cleanest.

As advertised, Clean, decent free breakfast. I can sleep like a rock so I slept great but it is a noisy area near the highway.

Nice clean non. Smoking room. Me in one room my sister in a room 2 doors down. Clean room nice shower loved the night lite. Sound proofed very well considering we’re right next to the exit. Well done.

Rooms are too small, no house-cleaning provided in my room. No shampoo or soap. TV was horrible. Small and picture quality was terrible.

The floors in the room turn you get black when walking on them. My shower did not drain. The exhaust int bathroom made noise for nothing, because it didn't remove and steam from the shower. The comforter and towels were stained and dirty looking. All together the place could use a deep cleansing.

It was clean and appeared recently painted, and the staff was excellent. Room had a fridge and microwave. But it needs some work, more outlets (not even enough for all the lamps). The WIFI didn't work at all during the 2 full days and nights I was there. The staff called another motel so I could use theirs in their lobby. The "breakfast" sucked. The area isn't great, but the price is good. The building is set up to be safer than most. If they got the WIFI fixed, I'd stay there again and save money. The staff are what made the difference. Good people.

The rooms are clean and the bed are comfortable. My daughter and I usually stay here when we're visiting family. Unfortunately my last stay was due to a family emergency and was traveling alone. Due to a computer glitch while booking my room, 2 rooms were booked and charged to my account. I spoke directly to an employee at Days Inn, explained what happened, she confirmed that 2 rooms were booked but due to it being after 4, I would be charged for both. But I would need to contact the 3rd party I used for booking to see if I could cancel and be refunded the overcharge. Long story short, after multiple calls to the hotel to speak with a manager, the Days Inn refused to refund the 2nd charge. Even though it was plain to see each room was under my name with only 1 person staying and I took immediate action when it happened. I will not be staying here again, not that the loss of my occasional stay will hurt them. Days Inn in Kanawha City WV - you could have done the right thing, it was very clear what happened, but due to "policy" and "getting penalized" from the 3rd party booking agency for a late cancelation(yes that was what I was told by the lady at the front desk). Even though the "3rd party" was trying to help me get it corrected.

Easy to get to from the highway

The lady who checked us in was friendly and efficient. Room was clean. Beds were comfortable.

Not a bad place. Interstate noise, but I expected that. Very nice and friendly staff.