Overall Ratings & Reviews Rang Mahal Jaisalmer

This is an over priced property with extremely poor management and service. The property itself is nice- but lacks professionalism from management side. They charge top 5 star rates- but rooms are ordinary with poor cleaning and maintenance. Cheap white LED lighting in the room gives it a low class shop feel. Their stingy approach is also evident in that they switch off water heating mid day - and one had to call and ask them to re switch it on. There were lizards in the room.

The hotel staff were very friendly. They made a special dish for us as we were fasting, in spite of having a buffet breakfast. The rooms were a little old and could do with some touch up.

Room was very charming with a sitting area and big shower. Breakfast and gym were very mediocre but the staff were very kind and accommodating.

Everything was exceptional. Early check in, breakfast, cleanliness, quality, staff humbleness. It is a peaceful property with haveli like architecture. Only thing I could ask for improvement is the Dinner which lacked taste

Property is very good with sizable rooms booked by me. food quality in dinner and breakfast is average(not good), no pick up and drop of services.

The property is excellent. Beautifully designed and decorated with beatiful paintings in every room andlobbies. Most eye pleasing site.

Very good property with polite staff.

Well maintained property

The property is really good in terms of location, food but the property is bit old, rooms require touch up, in my room shower was very old and not working properly The property has not too much staff to take care of you

Stayed here for 2 nights. Staff was very helpful, hotel has great facilities. Best of all breakfast was excellent.

Hospitality is not good.

such an amazing experience. overall resort experience exceeded our expectations. The staff members went above and beyond to make sure all our needs were met. it's a very well maintained beautiful property. food was outstanding. Rooms have lot of space and very well organized. we highly recommend fort Rajwada for a 5 star experience to anyone visiting.

The hotel is in a good location, along the road which seems to have a line of high-end hotels. Close proximity to the old city, but not walking distance. The hotel has great layout - like a classic house design (haveli) but with modern amenities and modern interiors. A grand entrance with large wooden doors is very reminiscent of the grand days of Rajasthan. It has one indoor restaurant, and one open air area which has evening dinners. The morning breakfast buffet is well provisioned. Pleasant staff who are helpful. There is some areas within the walls which are adequate for parking self-driven cars. One drawback is that the hotel does not have any elevators. And no wheelchair friendly entrances. Thus, for elderly people and ones with climbing issues, this hotel can get to be quite a problem - right from the front entrance. And the staircases all around the property are without railings except for one - which makes it even more difficult.

Unfortunate to have met he owner who has an attitude and a half ! He is well advised to know there ARE people from different parts of the world who are probably TEN times richer BUT very humble ! Shame !

Good hotel but restaurant needs a serious upgrade. Average breakfast for a hotel of this class. Coffee served after 3 reminders and was cold.

Not so good. Neither clean nor good service. Buffet breakfast was also not good

Decent hotel. A standard 4-star. The exterior decor is nice in keeping with the Jaisalmer Fort theme. However the room interior was fairly standard. The staff were polite and helpful but could be a bit more organised.

Property is relatively newer, well maintained and architecturally well designed, making use of local stonecraft very effectively. Rooms were clean & comfortable commensurate to a 4 star hotel. Only major gripes: 1) food took forever to arrive and then came cold and had to be sent back, we noticed other guests were having the same problem and 2) there was a raucous party going on in their lawn, on top of loud music, hosts of a class reunion party were loudly blabbing non stop on the mike into late hours of the night. This property simply isn't designed for large parties like this, it makes it impossible for guests to have any peace and quiet (noise permeated into the restaurant, into the rooms, etc.). They could really have toned the mic's down, it was the hotel manager's responsibility to make sure they are thinking about all guests' comfort.

We stayed at the hotel for 2 nights. It was a lovely experience, the staff was friendly and helping. The rooms are big, bright and with all needed facilities. The cultural program in the evenings was well organised. The breakfast had both eastern and western options. A great stay indeed.

Basic hotel and facilities - location not ideal unless tour group. Looks good from the outside but fails to impress solo traveller