Overall Ratings & Reviews Hotel Puntijar

Comfort was NO AC as advertised and bed comforter was wrong size for bed.Asked to have AC turned on or a portable fan and owner said NO to both .We even offered to pay for a portable fan if they got one .Still NO .Dirty under furniture and lots of fluff under big dresser. Good news the desk staff was wonderful.Room large and well furnished.Bathroom had tub mat anti slip.Restaurant next door,owned by same person, was excellent.Breakfast was simple.Had they been willing to work with us, on AC being broken, and had got us a fan, even at our expense, our rating would have been a 4.BUT the unhelpful attitude forces a 3.

The staff were very welcoming, the restaurant on the same property has a great and unique selection of foods that honor the Habsburg tradition and the owner's family, which has had this restaurant for 5 generations.

Beautiful hotel with lots of history. Enjoyed the stay and the room. Service was excellent and the only thing I would recommend is to update the bathrooms. Other than that it was a perfect location out of the busy city.

close to centar by tram and far superior to city centre hotels very large rooms good wifi good breakfast very quiet lots of old paintings in the room and the hotel

The staff was super helpful. Place had a charming historic feel.

Great staff at this hotel.

Great stay, a little odd that you have to call a number to have somebody unlock the front door after 11 pm

Fifth generation family owned and run. Owner personally hands on involved. Property includes an adjacent restaurant with a culinary museum. Superb food.

This is a well run pleasant hotel. If you are game it’s an easy 3 km walk downhill into town, and as it’s a bit uphill back there is a tram right behind. Nice rooms. Friendly staff. Highly recommend.

This was such a pleasant experience. What a wonderful charming slice of Croatia. The staff was very friendly. The hotel was beautifully decorated. We felt this was our most authentic Croatian stay of our 2.5 week trip. We ate dinner at the hotels restaurant across the street. It was also very Croatian and decorated beautifully. The food was authentic and the prices were less than we paid at all the other Croatian restaurants along the coast. The food was delicious. The free breakfast was also very good. If you want a Croatian experience in Zagreb, stay here.

The property was beautiful, furnishings fabulous, staff wonderful, bed super comfy, restaurant was really wonderful.

Amazing place, not only beautiful but full of history, tradition and Croatian hospitality. The room was so beautiful and the entire hotel is like a gallery of Croatian history. The staff was very friendly and helpful. The restaurant is one of the best in the whole of Europe. I can't recommend this place enough to have a true Croatian experience.

This is probably the best hotel I’ve stayed at. The rooms are nice, the bed is comfortable, the shower is excellent, and the price is fair. I’ve never met a more genuinely friendly staff, which is the true selling point for the hotel. The WiFi works well and the complementary breakfast even included vegetarian options for us (vegans have a few options as well). There is a restaurant next door as well but the vegetarian options were limited so I didn’t try it.

The service set the hotel apart. The furnishings were as beautiful as we'd hoped (which was why we selected this hotel). The location was far more convenient than I expected from looking at the map, 15 minutes to downtown was about half what I'd planned - very convenient.

The hotel is old and has some antique or near antique furniture. The air conditioner would not get the room any lower then 75 degrees which is to hot to sleep for me. The breakfast was very good. Fresh scrambled eggs and all the European breakfast offerings. This was not as close to train station as I thought. If you have a car this would be better than a city hotel. Not much within walking distance. I wound not stay again because of the air conditioning. Check out was extremely slow, it over 15 minutes, 2 other people were ahead of me. She finished my check out just as my cab arrived. The restaurant next door was good and gave extremely large portions. Hotel guests get a discount.

Loved the old Croatian style mixed in with modern features. The dinner in the restaurant was amazing. Dishes from 18th century Croatian cookbook. The breakfast was great. Loved the charcuterie and the salad, very nutritional. The staff was smiling and very polite. Would stay again!

The staff was amazing. We met the owner who was a gentleman and very personable. The hotel is a very elegant place. We loved it. It is a short drive from the historic district.

large and comfortable room. Pleasant and helpful staff. Good parking in quiet neighborhood. Tram or bus transportation to center city close to hotel. Safe wasn't fastened to anything-so didn't use. Bathtub with shower didn't have a shower curtain or enclosure.

We stayed here for a few reasons. We wanted Parking, a bathtub, and a great restaurant. This hotel had it all. Great staff.

Nice place, outside city in quiet neighborhood. Great for relaxing, bit far to do sightseeing without the car. Helpful staff