Check-in took around 30-40 mins as trainee at front desk at night. Extra-beds for children unusable due wear (slept on the floor on the mattress). Bedside light fixtures loose / broken. Difficult to sleep due large crack in living room glass window, winds howling through. Breakfast was non-existent, if you can find it at all. Hidden behind a wall in the bar, very little food, just some leftovers 1,5 hours before end of the buffet. There was 8 people at breakfast, enough food only for 2. At check-out were asked to pay for minibar. There was no minibar in the room. So, refused to pay.

Good hotel for overnight stay very good little local history museum especially about the partisan resistance to communism

Breakfast was very limited a d most option had run out. The waitress didn’t speak English when asked if there was more being cooked

Reception area is well kept up and well renovated. Rooms are dated and old

Excellent service. Professional, attentive and accommodating personnel. Nice and clean room.

Whilst a nice hotel, we arrived to find a huge festival right next to the hotel which continued until after midnight with very loud music & the bass being felt in the room. We couldn’t change room as the hotel was fully booked & so our window overlooked the loud concert. This clearly impacted our sleep. Why the hotel did not think to inform guests of this I am unsure. Photo from our room below. They also failed to tell us that the roads leading to the hotel had barriers in place to stop us driving to the hotel. We had to leave the car & walk to the hotel to find out how to access it. The answer from reception was to just drive around the barriers on the wrong side of the road. Overall a restless night & lack of communication from the hotel.

Dobry hotel, czajnik w pokoju, dobre śniadania, bezpłatny parking dla rezerwujących przez Hotels.com

Excellent hotel with great food and comfprt.

Najlepszy hotel w Mariampole. Bezpłatny parking, jeśli rezerwujesz pokój przez Hotels.com - dla innych płatny 10 euro. Klimatyzacja działa. Śniadania skromne ale i tak lepsze niż rok temu. Polecam.

Dobry hotel ale trochę stare wyposażenie. Śniadania średnie. Czajnik w pokoju.

Wonderful hotel, friendly staff. Very clean. But the most important is an excellent restaurant with original cuisine.

Good standard.

Jak na hotel 4* - trochę słaba jakość wyposażenia, pora na remont pokoi. Klimatyzacja działa. Czajnik w pokoju. Śniadania dość dobre, ostatnio poprawiły się i są coraz lepsze. Mało dobrych dań na gorąco. Bezpłatny parking.

Dobry hotel, czajnik w pokoju, bezpłatny parking, dość dobre śniadania (od jakiegoś czasu są lepsze niż kiedyś)

A decent room that was quiet and spacious. Breakfast was lovely too.

Dobry hotel, czajnik, kawa, herbata w pokoju, bezpłatny parking. Śniadania dobre ale mały wybór potraw.

Wi-Fi was awful with no option for paid faster connection. Unable to do any work video calls or download documents due to the speed. Staff were unfriendly and service was far from attentive.

Dobry hotel, darmowy parking, czajnik w pokoju, śniadania dobre ale mały wybór potraw.

This is an excellent choice for travellers passing by. The hotel has everything you need: a good restaurant, friendly and helpful staff. I must say I had no time to get around in Marijampole so I cannot say much about it, except that the park near the hotel is beautiful and quiet. This was my third stay in this Mercure and I would choose it again when traveling this route.

COVID complicated matters but the hotel did a good job with breakfast lunch and dinner. The staff are very friendly and the hotel is comfortable and spacious.