Overall Ratings & Reviews Candlewood Suites SAYRE by IHG

Too loud

Nice Experience. Friendly staff.

Very friendly, everything was clean and neat. I had one issue with my AC but they were able to fix that in no time. Would stay again.

The room matched what was advertised. I was pleasantly surprised with what was offered there: free coffee and laundry. The free laundry was a big surprise since I have not been in any properties that offered that. Overall, I would come back again if I ever need to be in the area.

The room was huge & the bed was comfortable. The room was clean & the staff was very nice. The refrigerator was extremely loud and the door didn’t lock without

NA

Nice

Near Dunkin, Supermarket, Gas Station. Close to family I was visiting and about 20 minutes away from a Casino. Property was clean, Our room had slight mold in the shower, and shower curtain did not have a liner. It was one curtain that had to stay inside the tub to prevent a huge puddle of water on the floor. Our room smelled of urine on the window side of it. Assuming it was the rug. They offered febreze spray but it wasn't strong enough to rid the smell. Purchased s stronger febreze spray ourselves due to being told we could not change our room as they were there fully booked. Guests prior to us may have had pets in there. Overall our stay was good staff was very nice and accommodating.

Awesome stay for 2 days. Such a wonderful place with family

Lovely building, awesome customer service for any staff member I came to meet. Other reviews mention cleaniness of the rooms thats a hit or miss but never ruined our experience. However the key cards failing four times was a bit of a headache. Lastly was the concern of being over charged. Using a 3rd party booking like trivago, expedia, etc. Be sure the prices align with what the hotel is actually charging. Nearly paid more for no reason. Besides that would gladly stay again!

Very helpful and courteous staff. Good stay. Could do better in keeping the corridors clean and keeping rooms stocked with basic amenities like soaps, etc.

I booked a one bedroom prior to arriving and when we arrived we were told that we had already checked in. They gave us a room that was less expensive than what I originally booked. When I confronted the front desk about the issue they told me it was Expedia's fault and that I cannot receive a refund. On top of that they had a nasty attitude. Service was horrible!

What a great 2 day stay! I wanna start off by speaking about the staff and giving them their flowers. From the front desk clerk when checking in and out to the housekeeping service, they were all excellent, patient, and very polite. We were getting some work done at our house and because I have school and work from home, I needed a place to stay for a couple of days. Pros: The wifi is fast and very reliable! Firm but comfortable beds. Nice air control. Beautiful view (our room had the view of the hills and the sunsets). Kitchen has good size fridge, dishwasher, stove top, dishware. There's a lender locker in the common area where you can borrow board games, crock pots, wine glasses and more all free of charge! Dvd player in room with TONS of dvds you can borrow! Tv channels were great; even had HBO. All stores and restaurants are very close by. Provide Dove products (lotion, bidy wash, shampoo, conditioner, and hand soap). Cons: No screen in window. We were on the 4th floor so if you have little ones or even dogs, keep window closed. Bathroom door had grime, dirt, and hand prints all over it. Shower pressure was painful. Toilet seat veryyy low. Rugs could use a deep clean (shampoo). Coffee cups as well as regualr cups were way too small. Hard to reach front desk in the mornings. Overall, our stay was great and the staff are seriously the heart of the hotel. They were incredible and again, they deserve their flowers. We would deff stay again!

We were in town for 3 nights and this room was perfect for my wife and me. It was roomy, had multiple seating options, a combination desk/table, and a convenient kitchenette for preparing breakfast or evening snacks. The beds were comfy and the bathroom was spacious. One thing to note: the shower was on the verge of being a pressure washer. I'll let you decide if that's a positive or a negative. We will definitely be looking for more Candlewood Suites to stay in.

Staff was great, very accommodating when an issue presented in the room reservation!

Rooms were clean and comfortable. Friendly staff. Would absolutely stay here again.

Well maintained

We have stayed at this hotel in the past and really enjoyed it, lots of amenities. Nothing has been done to keep the property updated, though. Bathroom door doesn't quite close. Water in friends room not working. Simple maintenance would be an improvement.

The room looked nice when I got in. Nice place. Found the dishwasher didn’t work and had dirty plates in it though. Asked to get it looked at and it never happened while I was there. Also had to schedule a housekeeper to come because one didn’t show up the first week I was there

Very clean modern hotel.Reasonably priced.