Absolutely horrible experience from beginning to end. Do not be fooled by the pictures because the reality is completely different. The hotel was dirty, poorly maintained, uncomfortable, and shockingly overpriced for what it actually offers.
The room felt cheap and neglected. The beds were extremely uncomfortable, worn out, and did not feel properly clean. The air conditioning was incredibly weak and practically useless during the blazing summer heat, making it difficult to sleep or even relax in the room.
The bathroom was one of the worst parts. It was dirty, outdated, and clearly not cleaned to an acceptable standard. The towels and toiletries felt cheap, and the soap provided was extremely low quality. Everything about the bathroom made the stay feel unpleasant and unhygienic.
The overall cleanliness of the hotel was completely unacceptable. The room, bathroom, bedding, and common areas all felt poorly maintained. Customer service was also terrible. The staff were unhelpful, dismissive, and showed very little concern when issues were raised.
For the amount of money this hotel charges, the quality is embarrassing. My family and I endured three painful and uncomfortable nights here, and we could not wait to leave. We will never stay at this hotel again and would never recommend it to anyone.
I genuinely do not understand the positive reviews. Our experience was nothing like the photos or the expectations created online. This was one of the worst and most disappointing