Antique hotel I think built in1834. Has the charm of an older property but has been well maintained and updated. Sparkling clean bathroom. Original hardwood floors are a little worn but that's part of the charm. Convenient location walkable to train station and all of old town.

Very comfortable and centrally located

Excellent location, very clean, nice room and friendly staff. Near train station and square. Would book again when back in Krakow.

Nice place

From NC to Krakow. Pollera was great.

Friendly staff and clean , comfortable rooms

Staff is great and helpful! Breakfast was the best one I had on our trip. Room was clean and charming, beds were super comfortable. Would stay here again!

Bed was class, breakfast was fantastic, great location and very friendly/helpful staff.

I love staying here! The staff makes the difference!

Nice room clean and big .Good breakfast as well .Would recommend staying here as just away from main action so quieter.

Good service

This is a beautiful classy historic property. The hotel is immaculately clean, the beds comfortable, and the decor makes you feel like you're back in the 1940s. Very friendly front desk.Horses clip clop by outside and there's a great view of the krakow theater. Extremely close to krakow train station. Only 5min walk. A hidden gem . I'll bev back.

The cleanliness throughout stands out! Great location in the heart of Krakov’s Old Town & close to its main attractions. Room amenities provide tea & coffee but lack milk for coffee. As a white coffee drinker I had to provide my own. I would definitely book this hotel again.

We checked in after 4pm and had to check out at 4am the next day to catch a flight so couldn't really appreciate what this hotel has to offer. But the staff were friendly, the room was clean, the bed was comfortable and the hotel is well located for the old town. Will definitely book this place again, and hopefully for longer next time. Thank you

Great historical location , friendly staff

We stayed here on the final day of our tour of Poland, before catching our train to the airport to fly home. The location was perfect for us, being only a 10 minute walk to the railway station (from which to get the train to the airport) and in the heart of the old town. The hotel is old and full of character but the rooms are spacious, comfortable and have all the amenities one would expect from a better hotel (we had two televisions, a shower, bath and USB charging points). There was no bar in which to have a nightcap on returning from dinner but the hotel recommended one which was only a few doors along and that was fine too. Plenty of reasons to like, especially the friendly staff on reception.

Very good location to see old town krakow. Property is definitely old as it is 2nd hotel built in krakow, but updated nicely. Breakfast was great, location was great, no issues.

Great stay and the fan really came in handy during the heat. Room was well kept and tidy great space to fit all our stuff. Area was very handy for what we wanted to see and do in Krakow.

This is a lovely historic hotel in the middle of Old Town Krakow. The ambience is great, the breakfast was terrific, and the staff were very helpful and kind. When our Auschwitz tour was moved up several hours, causing us to miss breakfast, they were able to arrange to-go bags for us, which was a lifesaver.

Hotel Pollera is centrally located, with helpful and courteous staff. It is also close to the places I wanted to go to.