Traveller Reviews Homewood Suites by Hilton Waterloo/St Jacobs
Number of reviews per page
20
20
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40
Top reviews
Suzanne
with Friends
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
All Staff very pleasant and helpful .
Rooms clean and beds very comfortable.
Enjoyed our stay
Jaclyn
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
One of the best hotels I’ve ever stayed at. The staff were very friendly, the room was clean, the complimentary wifi was good, the cleaning staff always did a great job. The breakfast was really good, and I noticed the staff were on top of the food to make sure nothing ran out.
Thanks for a great stay :)
Joseph
with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent staff, very clean!
Christie
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Loved the kitchenette and full fridge, there was also an awesome smoking designated area at the back with a nice gazebo and lots of seating. Staff was friendly and all amenities were easy to access. Breakfast had a ton of options, with a huge comfy seating area. Was a great stay!
Tara
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great Hotel
Lisa
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Rooms were very clean and spacious. The staff at the front desk were very professional and friendly.
Ron
with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Our stay was excellent. However, we could not figure out how the hand-held nozzle in the shower worked, but it did not impede our stay. It would have been nice to have an outdoor swimming pool and a hot tub in the indoor pool. The breakfast was adequate with food items refilled often.
Ram
with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Had an excellent stay . Very clean hotel
Kimberley
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Basically other than TV it was a great room. Super convenient , welcoming staff, likes the two bottles of water the room was spacious very very comfortable. But having only basic cable and not being able to stream from your own Netflix or your own Prime really made for a very long evening of just scrolling on my phone and I would have just loved to been able to watch a movie or a TV show not possible. Updated technology would be great
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Sang Eun
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Good hotel
Joseph
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Breakfast is not very good otherwise the hotel and staff were excellent.
Li hua
with Children
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
need more cleaning
Graig
Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Property was very clean the staff was extra friendly I would go back 5 stars!!!
Steve
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice room close to everything in st Jacob’s. We attended a wedding and the accommodations worked great for us. Nice complimentary breakfast, although I prefer the single serving yogurt vs the bowl of vanilla that they provide. Hotel was clean except for some red blood or marker on the fire sprinkler in the bathroom of our guest room. Housekeeper probably won’t touch it due to being afraid of setting them off. Needs to do a maintenance request.
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Michael
with Partner
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
A great place to stay. Very ell equipped suites. One of the best breakfasts. Staff are friendly and helpful. Walking distance to all amenities.
Ryan
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Stayed here for two nights. Nice big room with a full sized fridge and comfy bed. Breakfast selection was awesome in the morning!
nicole
with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Room was very clean and spacious. We really enjoyed our stay. The bed wasn’t very comfy though. Would like some gluten free options at the breakfast bar other than yogurt and fruit.