Overall Ratings & Reviews Econo Lodge Austin South

No microwave, when they brought one it sounded like a jet plane taking off. Shower worked poorly. Skimpy breakfast and staff didn’t seem to care about replenishing bread which was the only bread thing offered other than waffle maker, no fruit but did have juice.

They had good breakfast options.. staff was friendly

My wife and I booked a room for Friday through Hotel.com and it was $8176. We decided to stay another night and it was the same price through Hotel.com. She went to get our key and the hotel owner said and I quote..."if you want to stay another Night in need $20 cash, otherwise you have to get out between 11:00 am and 3:00 pm". Unscrupulous business tactics and SMH

Dirty Bathroom. Light in the shower area would not work card reader for the door kept rejecting the card. It was a roof over my head.

Breakfast is not good. They do not even have napkins at the breakfast counter The guy at the reception seems to be the owner is horrendous. No customer facing skills I’ll never stay

Room was clean and nice.

It took several tries for the door to unlock. Once it did, it had to be forced open. So don't stay in 216. The water pressure in toilet was nearly non existent. To flush, the handle must be held down. There was a roach on the counter of the sink.The continental breakfast offered no fruit or water.

Get what you pay for. Not a nice place and shady characters

N/A

Front desk is incompetent. Clearly need better training.

This was a nice Property. the only problem was the internet kept cutting out.

No late check out

This is a older Truck Stop Area, there are many homeless people in the area. The room was mostly clean, found some empty grocery bags in the dresser drawer and there was mud or something on the wall behind the bathroom door. There is a closet/cupboard that blocks part of the bathroom doorway-Maybe they could cut a section off the back of it to snug it up against the wall more. The Continental Breakfast had day old bagels and no fruit was offered, but the waffle maker was a hit.

A

It was good value.

Old run down but nice front desk staff

My flight was delayed and anticipating possible cancellations if I would get there too late, I called them in advance before boarding and beg them to not cancel my reservation. That I was going to make very late at night but that I still needed the room. The person who took my call told me that he was going to add a note. That there was no need to worry. While I was flying they called at 11 pm and because I didn't pickup the call, they cancelled my reservation. The lady who talked to me was extremely rude and even yelled at me saying that it was 3 am. And I said that I called before. She didn't care. I had to sleep in my rental car. Do not trust their staff.

Great service. Room were great and dont get me started with the bed best night sleep ever

They were very accommodating in the room that was given as I had enormous luggage I had to bring. My room was very clean , the bedding was very clean and the bed itself was very comfortable. I felt safe here and the property is entirely secured by cameras. It’s an older nostalgic property undergoing a renovation. You can see how much time and hard work has already been put into it. The staff were so very kind and accommodating. The price was right for my needs. It takes time to make things happen so if you can appreciate the great qualities of the staff who work so hard to fulfill their duties then I would hope you would give this hotel some consideration .

My first few stays had been very good and i would have definitely recommended to others. But after this last stay, they put me and my pregnant girlfriend in a rundown room, infested with roaches. Then to top it off the morning of checkout my girlfriend had been getting sick all morning due to morning sickness and when i asked for a late checkout they wanted to charge me almost half the rooms rate for an extra hour.