Overall Ratings & Reviews Towers at North Myrtle Beach

Great staff

I had to check in at the sister property a mile down the road, which is absolutely fine. Everyone there was polite at the prince got my card with an amenity thing. Was excited to use the gym in the hot tub.. when I went to the gym at to Hrs on the Grove . My card wouldn’t work so I went to the front desk.. she was Kurt and looked up at me and said you have to use the one at the print you can’t use ours here. WHAT? I can’t use the amenities at the hotel that I paid to stay in and she was not budging.

Off-season, clean, good staff, convenient, and a very good place to stay.

The room was nice and clean. The location of the property was great! Didn't like having to travel to a different site to check in.

I needed to find a place for family to stay overnight since we had a sick person in our household. The unit was spacious and comfortable w/a stunning view of the ocean. The only downside was check-in. You had to go to a different building, and their "pet friendly" policy is limited to service animals. Don't advertise they have a pet friendly policy if only service animals are allowed.

The lock pad was broken and unable to be fixed. Also, the bed was the most uncomfortable bed I’ve ever been in with pillows like rocks. there was garbage on the floor no lights on the balcony.

This place is extremely difficult. If you book here through Expedia, expect problems. You have to check in through a different hotel a couple miles down the road. If you have any problems, you won’t get any help from the front desk. You will have to go back through Prince. If you are the one to book the room, they won’t allow your spouse to check you in. This created an entirely different problem since the two hotels are not connected. After several trips back and forth, we finally got our room only to end up with a bad shower…didn’t work. Don’t expect to be able to go down to the lobby and they help you. You have to go back to Prince hotels again. 😡 this was absolutely the worst check in experience I have ever had. With that being said, the staff was friendly, the room was clean. I am just so frustrated and I will not stay here again because of the hassle of check in. When I explained my frustration, the girl at the desk told me if I had booked through them, none of this would have happened. In the days of third party booking, apps, and looking for a place to stay, who books that way anymore? Get with the 21 century y’all. Third party p Booking is here to stay.

Very friendly, clean

Clean safe family friendly ..a great place to stay..

Everyone was super friendly. Didnt like that I didnt have same amenities a Wyndam member.

Pool , Fire Pit

It was very confusing being a guest of The Prince Hotel but staying at Towers on the Grove. The lady at the Prince that checked us in, didn’t tell us that our keys to the room wouldn’t get us in the actual hotel. Nor did she tell us that we were supposed to park somewhere other than the deck. Everything worked itself out. Our closet door was broken and I tried to call and call and call that night. Just to let them know about it. It wasn’t a big deal I just didn’t want to be charged. I never could get through till the next morning. Just not very put together

Easy check in, room is very clean, property is excellent, really good location, right on the beach

I enjoyed our stay. Rooms were clean and quiet. Staff were friendly. Alarm went off at eleven o'clock at night for an immediate evacuation so after getting partially down from seventeenth floor was advised by another guest it was a false alarm. Would like to had more communication about this incident...why it happened. Disrupted a good nights sleep.

Great place to stay but unhappy with the check-in process. Had to drive 0.6 miles away to another location to get checked in. Also check in process was very slow there

I was surprised that I had to go to a different location to check into the room. I wish I had known that in advance. Thank goodness our taxi driver was still there so he could take us down the road to check in and bring us back! When we got to the room the toilet was running and I had to fix it on two times during the stay. The television in the bedroom did not work. We called and found out that we had to call the location we checked into to address the issue. We chose not to deal with it. The room was very clean. The door to the balcony was a challenge to open and close.

We were shocked to see the bed - it was terrible looking! Considered leaving to find another place for the night but having paid over $100 for the room and being totally exhausted we did sleep there.

I chose this site because of its location allowing for oceanfront and walking to stores, restaurants and other attractions.

I thought the pool guy was very helpful and informative. He also was a very hard worker and we were very impressed. We also really liked the amenity area with hammock, etc.

Great location, carpet and lamps out dated. Quiet and clean