Overall Ratings & Reviews Arakur Ushuaia Resort & Spa

Fantastic hotel. Staff are amazing and well..the pool is just something spectacular

Stunning location with a very helpful staff. Highly recommend!

The quality of food from the restsurant was not very good. Dining room service staff were slow, front desk staff very attentive.

The views, the staff, the whole vibe of this place is magnificent!!!! Such a wonderful time we had!!! Highly recommend, is a MUST stop whe you are visiting Ushuaia!

Beautiful property with great views, a lovely staff and a shuttle to downtown

Beautiful pool to relax after a day of activities,

Beautiful hotel, great staff, very clean, wonderful place to stay!

Stunning place. We loved the spa and the food. 10 out of 10.

Unique hillside beauty Tantalizing architecture in a majestic setting Very friendly and attentive staff

Beautiful view from the hotel. Large and clean room. Helpful front desk. Free shuttle to town.

Fabulous property and delicious food

Very nice resort. Great location.

Amazing hotel . Would highly recommend

Me encanto el servicio al cliente, todos muy atentos y amables

Superb

Upon arrival, the check-in was a little slow. The room was spacious, clean and comfortable, with a great view. The parking lot is ample and convenient. Good shower (the shower handle was slightly cracked and squirted to the side). Facilities are ample if somewhat stern. We had the year-end buffet party and it was very good. Breakfast buffet was outstanding. We had dinner at the restaurant twice and the food variety at the buffet was outstanding. Good selection of wines. A special recognition to the grill chef, Gustavo, who was very courteous and prepares some of best roast lamb and ribeye I have had in Argentina and Chile. Service at the restaurant was very good. Overall I give the hotel a 4.5 which I rounded to 5. I definitely recommend it.

We had high expectations for the Arakur Ushuaia Resort & Spa, but unfortunately, it fell far short of what we’d expect from a 5-star hotel. Firstly, the room was unbearably hot—stuck at 25°C even though it was freezing outside. We had to switch rooms because it was so uncomfortable, smelled of sewage, and was incredibly noisy being right above the lobby and entrance. Oddly, we were told this was a “free upgrade,” but the location was terrible, with constant noise and a bad view. Our new room wasn’t much better. It was still unbearably hot despite having the windows wide open and a fan running. There’s no way to turn off the heating, and we were told there’s no air conditioning at all. Other basic amenities were lacking. There’s no iron in the room or even available upon request—you’re forced to pay for ironing, which is ridiculous for a supposed 5-star hotel. There were also no coffee or tea facilities in the room, another odd omission. The beds were hard and uncomfortable, making it difficult to get a good night’s sleep. Breakfast was one of the few decent aspects—there was a good selection, but it wasn’t enough to redeem the overall experience. The only highlight was the pools, which were genuinely lovely and well-maintained. They offered a great way to relax and enjoy the stunning scenery, but sadly, it wasn’t enough to make up for the many issues with our stay.

excellent all around

Great place. Staff is excellent.

The Arakur hotel is much more than a luxury destination; it's an unforgettable experience etched into the memory of its visitors. The hotel’s beauty is enhanced by art along with walls made of palo santo, creating a serene and calming atmosphere throughout the resort. The spa was a lovely retreat, although a bit chilly during my massage and mud therapy. The heated infinity pool featured a unique passage leading outside, and when submerged, you could hear soothing music and even whale calls! There was also a cold-water pool and two hot tubs, along with complimentary Scottish showers that some of my friends enjoyed. The breakfast buffet was delightful, offering multiple options as well as a menu to order from. The hotel offered several dining options, including a lobby bar with stunning views of the town and mountains. Rodrigo at guest services went above and beyond, assisting me with booking several excursions, renting a car for exploring, and much more. Surrounded by the Cerro Alarkén Natural Reserve, the hotel offered some fantastic hiking trails, perfect for hours of wandering and exploration. The rooms were impeccably clean, with a proper turn-down service each evening that included chocolate as a welcome gift and nightly treat on the pillow. If you’re into unique experiences and unsure about venturing to Antarctica, visiting Ushuaia and staying at this resort should definitely be on your list. You won’t regret it! I should also add that they use “WhatsApp”.