The stay was good for over night. I would just hope they focus on cleanliness a bit more. Found lots of hair that was long (I have short hair) all over room and bathroom. Once found a ball of hair and don’t even know where it came from. Also it’s pretty obvious that they water down the shampoo to make it last longer. Pump into hand and all of it leaves hand immediately. Focus on guest experience more.

The guy at the reception was extremely rude. The girls were really nice. He was horrible.

The stay was pleasant. The room was comfortable and the breakfast very good. I was surporised there was no complimentary water provided. Also, the wifi is unusually complicated to access, but the front desk staff helped us and were generally excellent.

I love this place

Comfortable and clean room, airconditioning, hot water pot and minibar. Nice restaurant (Dal Grano) downstairs. Near University and Pampulha lake complex--within 15 minute walk. About 20-25 minutes by Uber to downtown, so be aware that you will need to travel to get into the central city.

Very good

The bathroom was not clean, mold everywhere i looked. The toilet i had to wipe before use it.

Great mattress and cleanliness.

Great customer service. Divino and Isabella were extremely helpful. I locked the safe by mistake by mistake and they tried hard to fix it, once they couldn't fix, they moved me to another room late at night. The next day I called the front desk to order some food that is typical from the area. Isabella told me that they didn't have it on their menu but she was going to check nearby areas. Five minutes later she told me that the chef decided to make that special dish just for me. Isabella and the Chef made me feel very special. Great service, great place. I will be back

Excelente location from the International airport , I’ll definitely recommend.

Great hotel

Bem equipado para receber hospedes em termos de pandemia.

Rooms are clean, comfortable accommodations, food was excellent , and friendly staff definitely recommend this place

It is a very nice hotel with amazing staff who went out of their way to help. I wish the rooms were little bigger because with two people it seems too small, but everything about the hotel is great.

The stay was ok I enjoyed the Dining room and staff.

Room was very clean. Staff was very nice and helpful.

Dirty room and towels.

Good hotel, convenient to the airport Pampulha, nice restaurant, good service.

Quarto com o exaustor do banheiro barulhento, pedi para trocar de quarto (sem contar com a vontade da recepcionista de fazer isso, por ela nao teria como) e me trocaram de quarto, mal resolveu nada. Barulho absurdo no 11° andar. Na academia, a estação estava quebrada, segundo o rapaz do hotel, já faz um bom tempo, pesos sem identificação de kg. Café da manhã, bem fraco.

Hotel básico porém limpo. Acomodações ok.