The main contact Giuseppe was a fantastic representative of the hotel. He really took great care of me!

Very misleading on room type. Beware that a Superior Room with Balcony is actually an internal facing room, with an odd balcony arrangement that faces onto a very small internal lightwell. This was not stated anywhere on the room description when booking, nor do the photos highlight this, and is misleading when you are expecting a street facing room with a balcony. The staff were understanding of the situation (which from previous guest reviews appears to be a complaint also made by others) and fortunately they were able to move us to a street facing Deluxe room for the second night of our stay.

Cool little hotel! Friendly staff!

A perfectly elegant small hotel in.Kensington

We don’t review much, but this property is and was worthy of 10 star review. Sadly, Expedia will only allow a 5 star. We come to Paris from California every year this is the best and nicest property we’ve ever stayed at. It was wonderful for the family, located on an almost private street in the middle Saint Germain, the best location (in my opinion) in Paris. The pool, steam room… everything! Absolutely wonderful and we will be back.

The room in my opinion was no where near worth the money we paid for it.

Room beautiful, delicious breakfast, staff very friendly ,

Tiny room with no amenities (no room to open luggage). Staff was indifferent. Lousy breakfast in very small and crowded cafe/lounge. Shockingly expensive for an overall poor experience

Room was tiny but clean and quaint Hotel was in a fantastic location for

Staff were very friendly, great location!

Great place

Excellent Hotel!

The staff was so incredibly friendly! They even had complimentary umbrellas to borrow in the lobby & that came in handy the day it rained during our stay! The breakfast was delicious too! The rooms were very small, I had to put my large suitcase on the bed to open it simply because there was no room. But the rooms were very clean & nicely decorated!

Great location, charming ambiance and thoughtful touches

👍

Small room, but clean and spa was nice

Staff was so kind ! We enjoyed our stay.

Staff were great, place was fun. WiFi connection slow and not good for work.

The staff were friendly and accommodating, the room was tired. Clearly Sheraton knows this hotel takes little input to charge $500 a night. Do better.

The spa is so lovely. The staff here are incredible and do an amazing job of making you feel welcome. Damien and Emily are fantastic and do their job extremely well. Such great service here.