New Promenade hotel

Explore New Promenade hotel
7.0
Pleasant
From 27 reviews
Cleanliness

7.4

Room Comfort

6.8

Service and Facilites

8.0

Traveller Reviews New Promenade hotel

Number of reviews per page
20
40
Top reviews
Haroon
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nothing like photos shown on website, Stinky corridors, no toiletries in bathroom, rude staff, No fan provided in the room, very noisy street, charges £10 for unreserved parking, however the parking is free on back street (its a joke).
Paul
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Food and service, very good 👍 couldn't do enough for you would return
Verified traveler
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Smells awful, like a public toilet. Shower didnt work, fluctuating pressure and temperature, from no flown and freezing cold to burning hot in a second... the guy "fixed" it which made very minimal difference, but I didnt have the heart, energy or will to argue with him about it. I tried to get a drink at the bar on several occasions but there was NEVER anyone there. Emergency exit used as smoking area for "staff" stinks the whole building out, which I suppose is a welcome break from the smell of toilet. The constant noise was unbarable, from inside and out, window didnt close properly and both lamps in room were broken and to top it all off nobody there when checking out... For the price, I was expecting something better, as you can easily find much better in the area for the same or less.
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David
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Friendly staff, really good location, would recommend
k.v
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

too much clumsy. not worth for the price paid
Sheila
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

stopped on the top floor in a twin room,bit cold maybe a bit dated and slightly dusty,tv and tea and coffee maker in room only stopped for one night as we went to see a Michael Jackson tribute actso nothing to bad ,not to bad for the money
Kev
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Admittedly we didn’t arrive until 9pm, but we didn’t expect to have to phone to gain access to the hotel. I requested a sea view if possible but was told there weren’t any available, yet the following morning at breakfast there seemed to be only 5 people in the hotel. The front of the hotel looked like it could do with a bit of a spruce up, front door handle broken etc, just didn’t give a welcoming appearance at all, so much so, my partner & I stayed for only 1 of our 3 nights, moving on to another hotel for the remaining 2.
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Jean
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Easy check in, parking on site (with a charge) massive room
Stephen
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Not great value for money. Would of been angry if id paid more. Very small room with very inadequate facilities
Peter
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Great friendly place to stay. Thank you.
Georgie
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Hotel was basic, clean, small room. Staff were friendly
Paul
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Positives- staff very friendly, bar area nice, dining room nice with a very nice breakfast. Check in/out no problems. Negatives- Family room on top floor room 1 asked for lower floor due to wifes poor mobility was asked to pay £300 extra due to being a 6 bed room ( did not take this up and struggled on) . Rooms and stairs need a good update and better organisation of room space. Room cleaned but could be better. Bathroom fittings need replacing.
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Karl
4.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Worst hotel room I have ever stayed in. Cable wire but no tv. Wall paper hanging off. Couldn't take a shower because of exposed wires hanging out of the system. A towel rail covered in rust that was unusable. Drawers that were so disgusting it was not worth unpacking your clothes. Hotels.com failed massive on this one.
Joanne
8.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Excellent location very nice host Excellent parking space Just room was too small and we had to shut windows on a very hot night due to being on ground level on side street . Would definitely stay again but on a higher level so as we can open windows.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Basic hotel , clean , friendly staff but tired and in need of updating. Good breakfast options served speedily .
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

Better than I expected from a cheap hotel in Blackpool. Service was excellent. Room was clean and had facilities I needed for a few nights. Breakfast was good. Big bar area. Would stay here again.
Anthony
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Breakfast nice, staff pleasant, Hotel needs a lot of tlc
Andrew
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Nice few days away. Family room had 4 beds which is always a bonus and was clean. breakfast was really good and managed to get the car parked below. nice lounge area with pool table
Nicholas
8.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

It retains older quirkier style with very friendly family staff and service.
Zoe
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Everything was clean. Everyone was friendly. They let us use the carpark for a few hours even after checkout which we were extremely greatful for.
Number of reviews per page
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