The design of the hotel the location and the friendly staff

Poor quality hotel for a 4 star rating. Do not believe you are getting a 4 star hotel when the food, room, amenities and service are poor.

We wanted to love this hotel. Reading all of the reviews and seeing the high rating set us up for a real shock. We had booked the Villa Suite - over 600 sq ft. We arrive and the air conditioning is not working. Maintenance said that the room as it is on the top floor and south facing can never cool off with the one system. Management wanted to say that we must have done something to not make it work. An employee said “you better make a big deal as they will not listen to you.” They downgraded us to a room with a partial ocean view - half the size and at eye level with the pool and guests. As a gay couple we don’t want to be front and center of the whole group - the Villa was discreet and had an amazing bathtub. This was Friday and we asked what that compensation would be - after five days they finally said - they would only charge us the actual price of the new room. Yes, downgraded and zero compensation. They said they gave us a credit of 340 euros - because we had actually paid for the Villa. The breakfast was never changed and eggs were always sunny side up or runny scrambled. I asked if they could make an egg more cooked and the staff said - ask the cook yourself. Mini bar doesn’t exist. Water bottle to fill doesn’t exist. They finally said drink from the tap. Cleaners came every other day bless they forgot about you. Don’t forget to bring your own pool or beach towel. They charge 15 euros per towel - not refundable. Never will recommend.

Lovely small hotel, two minutes from the action and centre of Supetar. Lovely staff, great breakfast choice and comfy bed. Would definitely stay here when back

Beautiful hotel, well maintained service was excellent, saff very friendly and kind.

Great hotel with good breakfast options and fantastic roof top bar. Our room was spacious and clean but did experience noise when the bins were collected early each morning. Would certainly stay here again, but would make sure the room is away from road side of the hotel. Staff were friendly and really helpful.

A clean and modern hotel by the port of Supetar. Super easy to find once off the ferry. Breakfast pretty good but same every morning. Great views of the sunset from the rooftop bar. €15 rent for a towel per person for a week was a bit odd. Never had that before. The cleaner then decided to take the towels 2 days before our check out. Staff all very nice apart from a quite rude rooftop bar staff member. Claiming it was against his religion to drink alcohol when we asked about a certain drink. Also signed for a receipt for some drinks only to be chased into the reception demanding I come clean about have 2 coke zeros when I only signed for one. €4.80 for a Coke Zero when ordering vodka is a bit steep in my opinion anyway. Shame as the hotel is really good but doubt we will book again.

Lovely greeting from Sasha on reception and she and the team made us very welcome throughout our short stay, also providing us with advice and suggestions of things to do - a great stay thanks!

The need for more sign posts on the road as we couldn’t find it when it was dark as we had to ask afew locals then one kind lady took us there

Absolutely beautiful hotel right on the harbor in Supetar. Gorgeous views of the Adriatic and the mountains across the water. Everything is very well thought out and so well appointed. The guest rooms are so nicely decorated. The staff is very kind and helpful. The restaurant has a very varied menu and a very nice outdoor seating area. I can’t recommend this hotel highly enough

Everything was excellent

Excellent stay, perfect location in Supetar, basic but perfectly adequate breakfast, staff excellent and very welcoming.

Wonderful hotel with a great location, incredible food and super friendly and helpful staff! Everything was absolutely perfect :) Would highly recommend to everyone, and will definitely stay here again if we’re in Brac. Eugenia & Meshaal

Attention, location

Very nice hotel, friendly attentive staff, very clean. Great half-board menu. Good Wi-Fi. We had a second floor sea view balcony room 201 but with limited sea views. All balconies are on the seaward North side and hence do not get any sun.

Amazing helpful staff who went above and beyond. Received an upgrade to villa room which was exceptional, best room I have ever stayed in. Hotel was stunning as was the food, didn't want to leave.

We enjoyed our 9-day-stay at Hotel Osam. The staff was extremely friendly (receptionists and waiters, all really sweet). Location of the hotel is perfect, very close to the centre and not far from the beaches. What could eventually be improved is to add some decoration in the rooms as it seemed a bit too “plain”, however neat. It also would’ve been nice to have some background music at the breakfast restaurant and pool area.

Lovely location and people!

Friendly staff, went above and beyond to help, thank you for making our stay comfortable!!!

Hotel Osam is an amazing property in Supetar! My wife and I stayed a few days in November, so it was very quiet, but the service was still top notch. The staff were very attentive and went out of their way to make our stay very enjoyable - even though they were very slow and could have been non-respondent. They were just the opposite - which was super nice. The restaurant in the hotel is out of this world. We ate our first meal in the hotel due to bad weather - and then we ate every meal there because the food is beyond delicious. If you find yourself in Supetar - this is the only place to stay.