Adding heating and wifi in rooms.

The place is absolutely beautiful. I read the description and so I made the reservation. Once I made it, they sent out a notification that the hotel is not accessible for people with limited mobility. It also said there’s no WiFi and TV with the argument that they promote rest. Well, that’s a good idea but I felt they imposed that. I needed to catch up with work but I couldn’t do anything since the place is remote and my data didn’t even work. It’s expensive and it not worth the money. I will never be back in this hotel even though the staff were kind and help me with my mom and her limited mobility.

Un lugar increíble nos gusto mucho ya q havia muchos lugares cerca para vicitar y su personal muy amable,y q decir de su historia

My stay at Hacienda Santa Maria Regla in Huasca was largely pleasant, earning a 4-out-of-5 rating. The location is breathtaking, with historic stone buildings, a charming tower, and a red-domed structure set against lush greenery and a tranquil lake. The vibrant flowers and scenic views of the surrounding hills make it an ideal spot for a peaceful retreat. However, there were notable issues. Remodeling outside my room brought constant noise and loud music, drowning out the natural sounds of birds and the river I’d hoped to enjoy. The restaurant was the biggest letdown—service was extremely slow, with waits often exceeding 30 minutes. I ordered pancakes one morning, and they arrived without honey; by the time the honey came, the pancakes were cold. Another day, I requested fruit, but they didn’t have any, as it had to come from Pachuca—only 15 minutes away. The food was also overpriced, costing about double what I’d pay at nearby restaurants outside the hotel. Additionally, there was no assistance with bags during check-in or check-out, a small but noticeable oversight. Despite these flaws, the hacienda’s stunning setting made the stay worthwhile. I’d recommend it for the views, but be prepared for slow service and potential noise disruptions.

El equipo de recepción no nos proporcionó la atención adecuada por los inconvenientes causados por la sobreventa de habitaciones. Al llegar al hotel, la respuesta del personal fue que no podían hacer nada respecto a la falta de disponibilidad de habitaciones a pesar de nosotros contar con una reserva confirmada, no nos proporcionaron una solución ni tampoco soporte de forma proactiva.

The only cons: no tv, no internet, somewhat far from town.

It was a really nice place

Pretty property

Hacienda SMR was a truly delightful experience. The grounds are unique and amazing. I spent hours walking to the waterfall and through the historic buildings. Dinner in the restaurant was very good. Highly recommended!

Very nice Hotel Museum, a lot to explore

Expedia miente con las fotografías de las habitaciones

No internet , no hot water, no tv ,no towels,place is beautiful but need lots of upgrades,no telephone for emergencies..

This is a Mexican jewel. A beautiful place to stay, rest, dine and enjoy the hotel activities. Make sure to visit the water fall and the night “Mitos y Legendas” adventure. The food and drinks are also delicious to enjoy.

The place is really stuning!! Super nice!! The rooms quite ample. The bathroom area is a little bit old

Muy bonitos paisajes y muy tranquilo

Lovely, peaceful, and emblematic place.

Excellent place to stay near primas basalticos. Comfortable and good food in the restaurant. Beautiful Hacienda

Hermoso lugar, pero la habitación que nos toco fue pésima, fría, oscura, almohadas malísimas. Pedí un cambio y no me lo quisieron dar. Una lástima porque el lugar es muy bonito

Yes. Need to take tour. Fill up jacuzzi

Great place to enjoy the history and culture of this area. Limited amenities.