We were in town for a wedding, booked two rooms. It was a great location and close to several attractions and shopping. (Hatfield & McCoy, Wonderworks, HardRock, Titanic Museum). The room had great A/C and water pressure in the shower. The mini-fridge and microwave worked well. Our room also came with a balcony, if you like sitting out. The beds were comfy and had many pillows to choose from to use. There were plugs for your phone on the nightstand. The bedside lights worked on one side, but were broken on the other, as well as the desk light. There was also many light switches, but they turned off all the lights when using any of them, except the bathroom mirror. It is not very bright to do your makeup. They also had luggage carriers, which helped get everything to your room. They had a restaurant, but we chose to eat at the various restaurants, Loved Sunliner Diner. It could use some minor handyman work, but overall, great hotel stay.

Very clean hotel staff was wonderful

Its in progress of renovation it seems

Amazing staff and very clean rooms

Everything

Unfortunately my hot tub Faucet popped off and caused my entire stay uncomfortable. Although I was moved to another room, the two days I was planning to stay turned into one night. Very disappointed & hasn’t received my partial refund yet

We are well satisfied with our stay and service we received

We liked the very clean rooms

Very friendly check in staff and helpful we always stay at this hotel

This is my second stay this year. My Husband and I really love it there and will continue to book for future vacations.

Very nice room. There was some popcorn in the side

Food access easy

Found roaches in room, room had a weird musty smell and pool was out of order. The staff was very kind about refunding us so that was appreciated.

Furniture dirty, outlets wasn’t all working Expected iron and ironing board, wasn’t there Won’t be back!,,,

Clean and nice hotel, staff answered questions but seemed very young and not eager to answer questions. Adequate but not friendly or very talkative. Maybe some customer service training would be helpful and, perhaps an older or mature manager making an appearance would seem more professional.

Room has a slight odor.

Furniture was dirty.. had trouble with electrical outlets No iron or ironing board

Jennifer and her assistant were awesome. We really enjoyed our stay!

Very good property. Staff was friendly and efficient. Room was comfortable. Good location on the Parkway. Breakfasts were excellent.

The property is decent for what it is, clean but a hazard with the rooms with double beds. The frames sticks out and is a potential risk for people, I've hurt myself because of it with no help as to my injury. Staff could have been better in that scenario, I would not come back to this hotel